Associate HR Technology Engineer

CSC•Wilmington, DE

48d•Hybrid

About The Position

We are seeking a motivated and detail-oriented Associate HR Technology Engineer to join our Human Resources Technology team. In this role, you will provide technical support and troubleshoot software application related issues. You will also have opportunities to work on configuration of new Oracle HCM Cloud functionality on an ongoing basis as new capabilities become available. A HR Technology Engineer will test quarterly system releases and troubleshoot issues as necessary. You will also participate in major HCM system projects along with other members of the HR Technology team. This role would best suit someone with an interest in technology and HR applications, and someone who has strong problem-solving skills. Someone who is able to think outside of the box and is a great team player will do well in this position.

Requirements

Ability to multi-task and prioritize assignments effectively
Strong problem solving abilities
Highly organized and action-oriented
Strong verbal and written communications skills, including the ability to articulate information in both technical and non-technical verbiage
Ability to handle confidential and sensitive information professionally
Passion for learning
Strong proficiency in Microsoft Excel including pivot tables, complex formulas, and data manipulation.
General knowledge of HR processes and procedures
Experience supporting or administering HCM systems, preferably Oracle HCM Cloud

Responsibilities

Provide technical support for end-users of the Oracle HCM Cloud application across all implemented modules, including Time & Labor, Absence Management, Benefits, Learning, Recruiting, Talent Management, and Compensation
Troubleshoot, research, and escalate issues as necessary
Monitor system data and collaborate with cross-functional teams to ensure accuracy and completeness of information across all HR systems.
Identify opportunities where new system functionality can better meet the needs of the business
Configure, test, and implement new Oracle HCM Cloud functionality as available
Provide end-user training materials and administrator process documentation
Develop test scenarios and test scripts to facilitate quarterly release testing
Test existing functionality prior to all quarterly system releases and troubleshoot issues
Research and provide recommendations for ways to better utilize our Oracle HCM Cloud suite based on industry best practices
Work with other HR functions and leaders across the business to identify system needs, translating functional requirements into system solutions.
Protect and help maintain the privacy of employee data including personal and compensation related information