Associate HR Business Partner

Rakuten•San Mateo, CA

24d

About The Position

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. JOB SUMMARY: We are seeking for a results-oriented Associate HRBP to work with HRBPs in delivering comprehensive HR services to designated business units. As a member of our HRBP team, not only will you provide guidance to your client groups, but you will have the opportunity to build processes and directly help our teams develop and scale. This role requires someone who can succeed in a challenging and fast-paced environment and work very well with multiple stakeholders. The ideal candidate will bring creative and effective ideas and solutions to a growing organization to cultivate an amazing and innovative culture.

Requirements

Proven track record of driving for results and successfully completing complex projects
Demonstrated ability to influence people managers and gain commitment for new ideas
Ability to prioritize work, and effective time management
Collaborative mindset and ability to work effectively with a global team
Excellent communications and interpersonal skills including the ability to effectively communicate with employees at all levels
Good understanding of Employee Relations and US employment laws
Experience or working knowledge of general immigration process
Prior experience partnering with COE’s
Proficiency in using Excel and the ability to quickly learn new software
Workday experience will be a plus
Strong facilitation skills is a plus
A Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration
2-4 years of HR Generalist experience in roles of progressively increasing scope and in matrixed, high-growth, organizations
Strong organizational and project management skills

Nice To Haves

Familiarity with AI applications in HR, including predictive analytics, talent intelligence platform and automation tools is highly desirable.
A demonstrated aptitude for learning and adopting to new technologies particularly those leveraging AI, with a strong desire to innovate using AI.

Responsibilities

Build and maintain working relationships with managers, and employees
Provide guidance and support to managers and employees on HR policies, procedures and best practices
Support HRBPs in executing initiatives aimed at improving the organizational health and development for specific business units
Develop HR metrics to generate valuable data insights for business to identify trends as it relates to employee headcount, employee turnover, hiring etc.
Support HRBPs in annual calibration, merit, and equity planning process for various client groups
Support HR alignment by collaborating with HRBPs and various HR functions across the business to drive consistent execution of HR services
Collaborate with HRBPs and our Talent Acquisition Team to support the hiring process
Thoughtfully engage with employees on general queries about compensation, career frameworks, internal mobility, and real-life scenarios in need of coaching
Work on a variety of HR projects and programs to set the HRBP team for success
Review and manage monthly audits to identify inconsistencies, errors and discrepancies
Assist in conducting employee investigations and partner with the employee relations team
Support performance management process including performance reviews and coaching.
Leverage AI-powered tools and data analytics to enhance HR metrics, identify trends and support data driven decision making for business units.
Support the implementation and optimization of HR technology solutions, including AI-driven platforms to streamline HR processes and improve efficiency.