Associate, Health & Safety (Seasonal)

Chicago Cubs • Chicago, IL

23d • $17 • Onsite

About The Position

The Health & Safety Seasonal Associate will serve as a liaison between Event Professionals and operational departments within the campus. The primary goal is to ensure a high standard of organization, communication, documentation, and appropriate follow-up during baseball games and concert events. This role involves maintaining a visible and accessible floor presence to deliver "best-in-class" service to guests at Wrigley Field, Gallagher Way, and the American Airlines conference center. The position requires flexibility in working hours to align with business needs.

Requirements

• Demonstrated self-motivator with a positive attitude and a strong desire to learn.
• Strong ability to function in a fast-paced environment.
• Demonstrated ability to work both independently and as a member of a team.
• Comfortable working with internal and external parties.
• Demonstrated strong communication skills, both written and verbal, while open to coaching and feedback.
• Demonstrated exceptional time management skills and strong attention to detail.
• Ability to work non-standard hours, including evenings, weekends, holidays, and overtime as needed.
• Ability to be available for a minimum of 270 hours per season, including nights, weekends, concerts, and holidays throughout the year. This averages to about 45 available hours a month.
• Ability to work from April through October.
• Must be at least 18 years or older.

Nice To Haves

• Individual with an undergraduate degree in criminal justice, forensic science, environmental health and safety, or experience in another relevant field.
• Prior experience working events, customer service roles, or the medical field.

Responsibilities

• Support the execution of incident investigations across Wrigley Field and Gallagher Way by responding to incidents and gathering appropriate documentation.
• Proactively monitor events for risks and assist in responding to critical incidents as needed.
• Complete campus-wide health and safety inspections; report any issues to your Supervisor.
• Assist in any other compliance-related tasks as defined by the Manager, Environmental Health and Safety, or your Supervisor.
• Deliver best-in-class guest service through all touchpoints via the Cub's service brand, "Marquee Moments."
• Greet guests upon arrival; resolve guest complaints and answer questions to customers' satisfaction.
• Support frontline associates in designated areas during events.
• Communicate effectively with various game day associates.
• Promote teamwork and employee morale.
• Perform additional responsibilities as needed and as directed by your supervisor.

Benefits

• Option to purchase a discounted meal on game days
• Complimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game days
• Exclusive special events for associates
• Professional development & engagement opportunities
• Rewards & recognition programs
• Access to best-in-class facilities including an associate locker room & break room
• Uniform(s) provided at no cost

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees