Associate Global Forwarding Agent
About The Position
We’re C.H. Robinson—one of the world’s largest logistics platforms—and we’re looking for our next Associate Global Forwarding Agent. Could that be you? If you’re detail-oriented, service-driven, and love solving problems, this could be the perfect opportunity. As an Associate Global Forwarding Agent, you’ll be the primary point of contact for customers, managing and operating the shipment lifecycle for their global freight. Beyond handling shipments, you’ll dive into learning operational concepts and industry terminology, gaining a solid understanding of our company’s goals and values. This role is designed to help you build skills and experience by managing small to medium-sized customer accounts—setting the foundation for a successful career in global forwarding. At C.H. Robinson, we believe in the power of in-person collaboration to spark innovation and drive success. You’ll work on-site four days a week, connecting with peers and sharing ideas, while enjoying the flexibility of remote work one day a week—a perfect balance of teamwork and autonomy. Ready to take the next step? Let’s talk about what you’ll be working on.
Requirements
- High school degree or GED equivalent
- Basic proficiency in Microsoft Office Suite of programs
Nice To Haves
- Associate’s or bachelor’s degree from an accredited college or university
- Strong communication, prioritization, and multi-tasking skills
- Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Values a diverse and inclusive work environment
Responsibilities
- Maintain Operational Excellence: Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
- Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally
- Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
- Facilitate Relationships: Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
- Promote a positive working relationship for all team members
- Understand and learn to leverage CHR’s network of departments, support teams and leadership.
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
