Associate Executive Director, Programs

DaVita Kidney Care

4d•$98,000 - $155,000

About The Position

The Associate Executive Director, Operations plays a leadership role in the strategic direction of Bridge of Life’s programs and operations, as well as their evolution and integration. This position will design, direct and oversee the organization’s key programs, streamline internal processes, and oversee monitoring and evaluation systems. The Associate Executive Director, Operations will work closely with the Executive Director and Board members to develop effective program messaging that results in strong fundraising appeals. The Associate Executive Director, Operations works cross-functionally to develop efficient tools and ensure smooth program operations. This role ensures efficient and effective processes across multiple programs and geographies. This position also ensures that all program missions are led by a competent and effective staff member or contract position, and will be expected to lead the majority of international chronic disease prevention missions. They will oversee the training and expectations of all mission leads to ensure that Bridge of Life’s standards of program work, partner interaction and volunteer experience are consistently achieved.

Requirements

Bachelor’s degree in a relevant field; masters degree preferred
10+ years of related experience
Passion and commitment to improving healthcare for underserved populations
Project management training and experience
Ability to track and analyze data
Excellent interpersonal and communication skills
Ability to prioritize and adapt based on changing priorities
Ability to manage multiple high-priority projects and deadlines
Ability to prioritize and work independently while maintaining teamwork and collaboration
Computer skills: Excel (including dashboards and pivot tables), PowerPoint, Tableau, Filemaker, Teams

Nice To Haves

Experience in the nonprofit and/or healthcare sectors
Experience working with volunteers
International travel/cross-cultural experience
General knowledge of international health, international development and related organizations
Fluent in Spanish

Responsibilities

Strategic direction and oversight of all BOL programs
Develop and oversee the implementation of international and domestic program strategies that align with organizational goals and those of BOL’s major supporters.
In partnership with the Executive Director, define the strategic direction of BOL’s programs
Analyze and improve operations across the organization
Oversee program budget and resource allocation to maximize funding impact
Ensure compliance with international regulations and standards
Identify and mitigate operational risks
Support the organization’s communications strategy with qualitative and quantitative program data and stories
Support fundraising requests (direct asks, campaigns, grant applications etc.) with current and compelling material
Represent the organization by making in-person and virtual presentations internally and externally
Partner in development of program narratives to be included in impact reports, website updates and other materials
Conduct research to support program strategies, including identification of project locations and potential partners
Define the products and develop internal procedures to increase operational efficiency across the organization (i.e. shared files, project management tools, communication protocols etc.)
Contribute to strategic planning, events, development efforts, Board meetings, and other core operations
Draft program-related policies, procedures, and checklists
Ensure that systems for tracking partner and volunteer applications are developed and maintained
Oversee in-kind donation inventory and usage, and support efforts to secure donated supplies and equipment
Oversee the purchasing of program supplies, coordinate shipments, and manage customs approvals and related logistics for
Oversee the organization of program materials and support the development of new materials (certificates, training decks, brochures, surveys, etc.)
Draft or ensure the existence of partner agreements and MOUs with project lead and partners
Represent Bridge of Life at internal and external events
Implement volunteer recruitment strategies for BOL projects
Ensure the oversight of a volunteer database along with satisfaction surveys, testimonials, , etc.
Assist in the development of new and innovative strategies to effectively prepare volunteers for medical trips in specific countries across the globe
Lead post-mission initiatives to show appreciation and equip volunteers to serve as BOL ambassadors
Define the strategy on volunteer service projects in the USA that directly support BOL’s international initiatives
Oversee the operations manager to strengthen and maintain program databases for tracking outcomes and performance
Analyze program data and assist in creating reports that include statistical, narrative, and graphical analysis
Provide updates quarterly and as requested by BOL leadership
Use data to develop new strategies that enhance program design, impact, and overall organizational effectiveness