Associate Director

Heartland Human Care Services•Chicago, IL

1d•Onsite

About The Position

Join our team as the driving force behind the management and coordination of our Youth and Residential Services' facilities and drop-in center! As the Associate Director, you will lead the way in ensuring safety, emergency preparedness, and risk management. Your individual impact will be measured through the achievement of annual Success Objectives, giving you the opportunity to make a real difference in our programs. If you are a proactive leader with a passion for youth welfare, we invite you to be a part of our team!

Requirements

Bachelor's degree from an accredited institution of higher learning required.
3years’ experience in staff supervision.
5years’ experience working with youth, with two (2) of those years being with youth in a residential or inpatient setting.
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
Demonstrated ability to influence, lead and manage projects in a heavily matrixed environment.
Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.
Ability to work independently and remain self-motivated with minimal direct supervision.
Strategic thought partnership and consultancy skills.
Multi-language knowledge and/or ability.

Responsibilities

Delegates work assignments to administrative staff in accord with established policies/procedures and oversees the performance and implementation of those assignments.
Develops, implements and monitors appropriate procedures for administrative efficiency, and ensures quality in their execution.
Participates in budgeting activities to include annual planning and revising and oversight of expenditures throughout the year.
Serves as one of the primary approvers for expenditures within the program and acts on behalf of the Program Director when reviewing and approving expenditures.
Partners with the central finance department on financial matters, representing the program and serving as a point of contact for the finance department.
Audits and analyzes information related to key operational functions such as inventory, petty cash management and spending down budgets, identifies trends and prepares regular reports.
Manages division’s stock of inventory and inventory database including ensuring accuracy of data, governing distribution, reordering stock in a timely manner, and generating regular reports.
Provides in-service training on key operational functions for managers and direct service staff as necessary.
Accompanies and assists the Program Director at meetings and on travel, and as otherwise required.
Assists the senior leadership team as needed.
Serves as a point person for contractors and other third parties in the areas of purchasing and maintenance, among others.
Participates in interviewing, hiring, discipline, termination and other relevant employment transactions.
Prepares performance evaluations for assigned staff.
Provides training to assigned staff inappropriate facets of the position and conducts training sessions, as requested.
Ensures the implementation of organization, division and program policies and procedures.
Participates in meetings and other meetings, as required.
Initiates requests for regular supervision and interim evaluation and goal setting.
Participates in the development of long-range plans, service delivery mode land other significant strategies and/or systems.
Assumes responsibility for the accuracy, substance and timeliness of reports, projects, schedules and other relevant work products.
Sets goals and deadlines for the administrative department.
Coordinates resolution of basic physical plant and/or equipment issues.
Maintains an appropriate professional demeanor toward co-workers, visitors, clients, supervisors and all others.
Assumes an appropriate olein other program tasks or projects.
Responds to on-call crisis situations 24 hours a day/7 days a week and is responsible for carrying an agency-issued communication device/smart phone.
Adheres to professional standards as outlined by Heartland Human Care Services, and other appropriate professional associations, and private funding sources.
Assists in the development of organizational plans/policies related to professional standards and initiates requests for assistance or guidance from the senior leadership team address new issues or complex concepts affecting adherence to professional standards.
Other duties as assigned.