Associate Director

Brilliant Corners•Los Angeles, CA

6h•$100,000 - $105,000•Hybrid

About The Position

The Associate Director will lead a multifaceted team that plays a critical role in expanding high-quality housing access and ensuring utilization of vacant unit portfolio. This position directly supervises managers and their three respective interconnected teams: unit acquisition, portfolio utilization and matching, and inspection support across the entire FHSP. This is a strategic leadership role for someone energized by program design, building and optimizing workflows, and building systems that are nimble and scalable. The Associate Director will shape the vision for the housing team, ensuring strong strategies for vacant unit portfolio sourcing, efficient and effective portfolio utilization, and high quality and participant-centered inspections. They will collaborate closely with internal stakeholders including Tenancy Supports teams, Program Operations and Data & Technology, to create processes that support housing stability and produce strong outcomes. They will be expected to implement process improvements, refine current practices and shape priorities and strategic planning. A core responsibility of this role is fostering the use of data to identify gaps, anticipate program needs, and guide continuous improvement while also translating data into compelling narratives that demonstrate impact to funders and build buy-in among internal stakeholders. The Associate Director will work with their teams fostering a strengths‑based, collaborative, and client‑centered team culture that promotes autonomy, accountability and shared ownership of results within the team and in partnership with internal stakeholders. The Associate Director builds cross-functional coordination to help teams anticipate challenges, resolve issues collaboratively, and maintain momentum across initiatives. They will serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agencywide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP).

Requirements

3 or more years of experience in permanent supportive housing (PSH) development, unit acquisitions and/or homeless services programs strongly preferred.
At least 3 years supervising a team or comparable levels of leadership.
Excellent interpersonal skills with a strong capacity for collaboration with internal and external stakeholders, including navigating and managing funder relationships.
Excellent written and verbal communication skills.
Strong organizational skills with strong attention to detail.
Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate’s career.
Proven ability to oversee and manage multiple complex projects and timelines concurrently