Associate Director, Technical Writing

MESO SCALE DIAGNOSTICS, LLC.

9h•$128,300 - $200,500•Hybrid

About The Position

The Associate Director, Technical Writing will lead our technical writing team. This role is responsible for producing high-quality, customer-facing scientific content and supporting marketing efforts with engaging, informative materials.

Requirements

Bachelor’s degree in a relevant field (e.g., Science, Engineering, Communications) required.
A minimum of 7 years of experience in technical writing preferably in the life sciences or diagnostics industry.
A minimum of 3 years of supervisory experience.
Strong understanding of scientific concepts and the ability to convey complex information in an accessible manner.
Proven experience in developing customer-facing and marketing content.
Solid leadership skills with demonstrated knowledge and understanding of staff management practices and the ability to establish accountabilities and expectations and manage performance to achieve results.
Proven ability to work with cross-functional teams including but not limited to Kit Manufacturing, Customer Service, Scientific Support, Field Applications, Creative Team and R&D.
Excellent oral and interpersonal communication skills
Effectively communicate issues/problems and results that impact timelines and document accuracy
Excellent writing, editing, and communication skills, with a keen attention to detail.
A wide degree of creativity and latitude is expected, including the ability to multi-task and work productively in a demanding sales/marketing environment with changing priorities.
Proficiency in state of the art technical writing tools and software.

Nice To Haves

Advanced degree preferred.
Familiarity with regulatory requirements in the life sciences field is a plus.

Responsibilities

Leadership: Oversee and mentor a team of technical writers, fostering a collaborative and innovative work environment.
Content Development: Lead the creation of high-quality scientific documentation, including user manuals, product specifications, white papers, and case studies that effectively communicate complex concepts to diverse audiences.
Marketing Support: Collaborate with the marketing team to develop content including brochures, blogs, website content that promotes our products and services, ensuring alignment with brand messaging and strategic goals.
Quality Assurance: Establish and maintain quality standards for all written materials, ensuring accuracy, clarity, and compliance with regulatory requirements.
Stakeholder Collaboration: Work closely with cross-functional teams, including Research & Development (R&D), product management, scientific support and sales, to gather information and translate technical data into user-friendly content.
Process Improvement: Develop and implement best practices for technical writing processes, enhancing efficiency and consistency across all documentation.
Training & Development: Identify training needs and provide opportunities for professional growth within the technical writing team.