Associate Director of Talent

Joybound People & Pets•Walnut Creek, CA

20d•$115,000 - $125,000

About The Position

The Associate Director of Talent (ADOT) serves as a strategic business partner and member of the Talent Team. Reporting to Chief Talent Officer (CTO), the ADOT will collaborate with the CTO to build a strong and inclusive culture and implement the organization’s strategic goals related to the employee value proposition, talent acquisition, benefits, learning and development, performance management, retention, and other talent related projects. The ADOT anticipates Joybound’s talent needs and designs processes, policies, programs, and systems that support Joybound’s mission and goals. The ADOT leads through Joybound’s core values of integrity, curiosity, collaboration, empathy, positivity, courage, and fun. They behave with honesty, reliability, sound judgment, and discretion. They listen deeply, asking thoughtful questions, and continuously learning to strengthen people practices and outcomes. They value diverse perspectives and build strong partnerships to advance shared goals. They ensure employees feel seen, supported, and valued, particularly during moments of growth, feedback, or change. They remain resilient, optimistic, and solutions-oriented in a fast-paced and evolving environment. They are willing to think boldly and navigate complexity in service of Joybound’s mission. They help foster connection, engagement, and joy across the organization.

Requirements

Bachelor's degree in human resources or a related field, or equivalent combination of education and experience
Minimum of 5+ years of progressive Human Resources management experience, with demonstrated responsibility across various disciplines including; employee relations, benefits, learning and development, talent acquisition, and compensation
Exceptional personal and professional integrity, judgment, discretion, and confidentiality
Excellent interpersonal and communication skills, with the ability to influence, build consensus, and facilitate decision-making
Excellent facilitation, presentation, and instructional design skills for both virtual and in-person settings
Strong ability to analyze, interpret, and present people data (e.g., turnover, training participation, demographics, promotions)
Ability to thrive in a fast-moving, evolving environment
Strong knowledge of applicable federal, state, and local employment laws
Ability to work effectively with a diverse staff and community
Proven project management skills, with the ability to manage multiple initiatives, prioritize effectively, and meet deadlines
Strong strategic, analytical, critical thinking, and organizational skills
Strong interviewing and negotiation skills
Demonstrated success working with ATS/HRIS systems (Paycom preferred), reporting tools, Microsoft Office (Outlook, Excel, PowerPoint), and Zoom
Pre-employment background screening required
Comfortable working in an environment that includes constant exposure to animals and animal allergens.
Push, pull, lift, and move moderately heavy objects up to 25 pounds.
Kneel, bend, stoop, squat, reach above and below shoulder level, grasp and turn objects, stand, and/or walk frequently and repetitively throughout each shift.
Sit for extended periods of time while using a computer.
Flex the neck upward and downward; twist the neck and the waist.
Attend events as needed, which may require driving an automobile.
Full-time exempt position requiring a minimum of 40 hours per week.
Occasional work from home option possible.

Nice To Haves

SHRM or HRCI certification highly preferred
Experience supporting compensation initiatives, such as benchmarking, career frameworks, or pay structure design, preferred
Combination of for-profit and non-profit HR experience preferred

Responsibilities

Lead by action and example to advance a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound.
Support the design, documentation, and evolution of compensation programs, including compensation planning, benchmarking, and developing career ladders.
Lead and manage multiple HR and talent initiatives simultaneously using strong project management practices, including timelines, stakeholder coordination, and change management.
Partner with the CTO to enhance the performance management process, including 30-day feedback, 90-day reviews, and annual reviews.
Co-lead with the Facilities Manager the development of Joybound’s Green Team focused on internal sustainability initiatives
Lead the annual update of the Team Member Guide.
Working with the Talent Coordinator, ensure organizational adoption optimization, and data integrity of the Paycom HRIS.
Develop process maps, organizational charts, position descriptions, and SOPs to document and sustain process improvements.
Working with the Talent Coordinator, ensure relevant updates to the intranet site.
Provide data, dashboards, and reports as needed to inform decision-making.
Support the CTO on special projects and serve as back-up as needed.
Collaborate closely with the HR Coordinator to streamline workflows and serve as operational back-up.
Resolve employee questions and concerns in a timely, respectful, and transparent manner.
Strive to create an inclusive and rewarding work environment that allows employees to thrive professionally and personally.
Other duties as assigned.
In partnership with the CTO, design, implement, and continuously improve a comprehensive learning and development strategy, leveraging best-in-class learning technologies, external resources, and internal expertise.
Design and facilitate online and in person Leading Joybound training program for people leaders.
Continuously improve Joybound’s exceptional onboarding experience for new employees, including new supervisor onboarding.
Oversee the management and evolution of the New Hire Orientation program, including co-leading weekly sessions with the HR Coordinator.
Collaborate with internal partners to lead and coordinate organization-wide workshops, trainings, and staff events.
Facilitate, measure, monitor, and evaluate the effectiveness of training programs and use data and feedback to continuously refine content and delivery.
Manage the employee benefits experience and partner with the benefits broker to resolve employee questions and issues..
Co-lead the annual benefits renewal process with the CTO, supporting the design of an inclusive and competitive benefits offering.
Administer employee leave requests from start to finish and serve as a resource to employees throughout the leave process.
Oversee Workers’ Compensation claims, ensuring timely processing, coordination with adjusters and managers, and facilitating appropriate return-to-work accommodations.
Develop and implement recruitment strategies that attract and retain top talent while strengthening Joybound’s employer brand.
Partner with hiring managers to understand role requirements and develop inclusive recruiting strategies.
Develop supervisor talent acquisition and interview training and Paycom optimization to help attract and retain top talent.
Build and maintain community partnerships to cultivate a diverse and high-quality candidate pipeline.
Ensure end-to-end recruitment lifecycle efficiency, including job postings, applicant communication, offers, and requisition close-out.