Associate Director of Outpatient Behavioral Health

The Family Practice & Counseling Services Network•Philadelphia, PA

16h

About The Position

The Associate Director of Outpatient Behavioral Health upholds the FPCSN mission by ensuring the delivery of high-quality behavioral health services that lead to better outcomes, strong client satisfaction, and help maintain the fiscal and operational capacity of the Outpatient Behavioral Health Department. The Associate Director of Outpatient Behavioral Health is a network-level, senior leadership role with direct authority over department-level decision-making regarding clinical operations, quality assurance and continuous quality improvement priorities, recruitment, clinical staff training, policy development, standardization of network protocols, care coordination, and other issues influencing the experience of patients and clinicians at FPCSN. The Associate Director’s responsibilities include collaborating with the Outpatient Behavioral Health Director to oversee the clinical, administrative, and operational aspects of the department at the network level, ensuring integration across the FPCSN, and providing direct patient care. The Associate Director of Outpatient Behavioral Health works with the Outpatient Behavioral Health Director to sustain a supportive, trauma-informed work environment that retains high-quality staff. Strong clinical judgment, the ability to work in a fast-paced environment, adeptness with technology, and the ability to support and manage growth and change are essential.

Requirements

An earned master’s degree in social work, or related field, with a minimum of seven years’ experience as a therapist and a current license to practice in Pennsylvania as a Licensed Clinical Social Worker
An earned doctoral degree in psychology, with a minimum of seven years’ experience as a therapist and a current license to practice in Pennsylvania as a Psychologist
1 year of management experience required
2 years of experience providing clinical behavioral health supervision required
5 years of clinical experience providing psychotherapy in a behavioral health setting required
Proficiency in technological skills and electronic health records; willingness to learn new skills is a must.
Leadership and Management Skills or willingness to train.
Experience and competency in conducting assessments and psychotherapy with adults, children, adolescents, families, couples, and groups with behavioral health challenges that may include substance use.
Experience with mental health crisis assessment and intervention.
Treats all Individuals with full dignity and respect with full professionalism.
Unconditional ability to maintain confidentiality of individuals/families receiving services.
Committed to FPCSN mission, vision, and values; models an anti-racist, trauma- informed, and recovery-oriented approach that dignifies the communities served.
Exemplary organizational skills, proactive and able to prioritize, highly responsible and responsive to all stakeholders, including colleagues, supervisors, and individuals/ families served.
Effective and concise oral and written communication skills and ability to meet deadlines for clinical documentation.
Maintains required training in mental health and/or other subspecialties that are a focus of clinical practice, e.g. children.
Able to utilize and follow all mental health requirements set forth by applicable state licensing bodies, and the credentialing requirements of insurance companies and other funding sources.
Cooperates fully with FPCSN’s compliance program.
Support FPCSN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress by supporting health and recovery for all those who have contact with the organization, including children, adults, families, caregivers, and staff.
Demonstrate cultural competence/proficiency in interactions with others by treating co-workers, colleagues, and those receiving service with respect and fairness at all times.
Ability to build and maintain positive and professional relationships based on respect, trust, and safety.
Ability to create a space for staff and those we serve to feel physically and emotionally safe.
Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills.
Excellent interpersonal skills and the ability to work independently and as a member of a team in a fast-paced environment.
Exhibits impeccable customer service and utilizes consummate professional communication at all times.

Nice To Haves

Behavioral Health leadership implementing new evidence-based practices is preferred.

Responsibilities

Network Level Behavioral Health Clinical Operations responsibilities
Quality Assurance/ Continuous Quality Improvement
Participates in the FPCSN Continuous Quality Improvement team.
Collaborates with outside funders, regulators, or partners that review, audit, or partner with FPCSN BH programs and services.
Recruitment, hiring, onboarding, training, and workforce development
Clinical supervision responsibilities
Leadership responsibilities
Direct Behavioral Health Care
Routine supervision meetings, at least twice/ month, with the Director of OBH to facilitate smooth communication and promote excellence in patient care services across the FPCSN site
Attend other meetings as assigned by OP BH Director and/ or Executive Director.
Collaborate across disciplines and departments to ensure holistic, integrated patient care and promote a trauma-informed culture of health equity and anti-racism.
Strive to promote health equity for all patients served across the life course.