Associate Director, Market Access Channel Analytics Lead - Seaport MA

The businesses of Merck KGaA, Darmstadt, Germany•Boston, MA

10d

About The Position

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe. The Associate Director, Market Access Channel Analytics is a highly visible, strategic analytics role responsible for generating insights and performance measurement across specialty pharmacies, wholesalers, specialty distributors, and the patient access funnel. This individual will lead analytics that inform market access strategy, evaluate channel performance, measure and report key KPIs, support data strategy evolution, and conduct financial modeling to guide distribution and dispensing strategy decisions. Sitting within the Strategic Analytics team, this role collaborates closely with Market Access Strategy, Account Directors, Brand teams, Patient Support, Trade & Distribution, IT, Finance, and other analytics organizations. The role requires a strong blend of analytical rigor, business acumen, and the ability to translate complex data into clear, actionable recommendations. This role supports all in-line and launch brands at EMD Serono with a focus on the launch of Pergoveris and Fertility MFN implementation.

Requirements

Bachelor’s degree in business, analytics, economics, finance, statistics, public health, healthcare or related field.
5+ years of experience in pharmaceutical/biotech analytics, market access, trade/channel analytics, patient services analytics, or closely related domain.
Strong experience working with specialty pharmacy data, wholesaler/distributor data, patient access metrics, or HUB analytics.
Proven ability to design and interpret KPIs, build dashboards, and communicate insights to senior audiences.
Advanced Excel skills; and strong data visualization experience (Tableau/Power BI).
Experience with financial modeling including revenue impact, scenario analysis, and GTN-related considerations.
Ability to work cross-functionally to provide strategical analytical direction and approach.

Nice To Haves

Master’s degree (MBA, MS Analytics, MPH, etc.).
Fertility experience a plus.
Launch experience preferred.
Experience with specialty pharmacy networks, distribution agreements, or buy-and-bill operations.
Familiarity with commercial data ecosystems (e.g., specialty pharmacy data feeds, HUB platforms, payer data, IQVIA, SHS, Komodo, 867 data, 852 data).
Understanding of patient access programs and market access strategies across therapeutic areas.
Experience supporting launch or high-growth products.
Consulting Experience.

Responsibilities

Lead development of analytics that evaluate channel health, performance drivers, and access-related risks/opportunities.
Provide insights across key partners (specialty pharmacies, wholesalers/distributors, HUB services, SP networks).
Conduct deep-dive analyses to understand barriers to prescription access and drivers of channel throughput.
Translate data into clear, concise insights and recommendations for senior leadership and cross-functional stakeholders.
Analyze end-to-end patient journey metrics including, new to brand conversion, prior authorization, appeal approvals, patient out-of-pocket, adherence and persistence
Identify friction points in the patient and access journey and quantify the impact on prescription success rates
Define, build, and maintain KPI frameworks for direct to patient pharmacy, specialty pharmacy performance, wholesaler/distributor operations, and patient funnel metrics.
Track and report channel performance trends, cycle times, adherence metrics, abandonment, leakage, and inventory dynamics.
Establish performance benchmarks and provide proactive alerts around channel risks.
Utilize financial models analyzing channel economics, specialty pharmacy agreements, and gross-to-net implications.
Support scenario modeling and forecasting for market access planning.
Act as the subject matter expert in SP patient status and longitudinal claims data.
Develops dashboards to support Strategy, KPI and performance measurement.
Influence data ecosystem development to ensure scalable, accurate, and timely access to critical channel information.
Serve as a strategic thought partner to Market Access Strategy, Account Directors, Trade, Brand, Finance, and Patient Services.
Collaborate with other Strategic Analytics colleagues to integrate channel insights with brand, payer, policy, and promotional analytics.
Present findings to senior leadership in a clear, influential manner.