Associate Director, HR Information Systems Product Owner

Kyndryl

8h

About The Position

As a HR Information Systems Product Owner at Kyndryl, you will be responsible for the development, implementation, and maintenance of human resource information systems (HRIS) that handle the collection, retrieval, accessibility, and usage of employee information for Human Resource department planning and activities. This role involves owning and communicating the product vision for Workday and other HR tools across HR functional areas, defining, recommending, prioritizing, and implementing solutions aligned with strategic goals. You will collaborate closely with stakeholders and internal technology partners, incorporating industry best practices to architect technology solutions that align business needs and lead discussions for mutually agreeable solutions and integrations. The position requires leveraging project management discipline and governance processes to support initiatives from planning through testing to delivery, ensuring a successful end-user experience for new deployments and ongoing maintenance of Workday and its integrations. You will also work with technical resources to maintain platform health, identify continuous improvement options, and assist with troubleshooting escalated product issues. Key aspects include creating and maintaining product and release requirements backlogs, negotiating and prioritizing enhancements with global process owners, and monitoring the security, efficiency, and effectiveness of the Workday solution against Kyndryl’s strategic vision for operations, risk, controls, and security. Building strong relationships with HR Centers of Excellence leadership and other business leaders, balancing strategic development with production support, and coordinating testing efforts with an end-user focus are also crucial. The role demands proactive identification and resolution of issues, acting as a conduit between Technology and business partners, providing final project sign-off, and serving as an escalation resource for Tier 2 & 3 issues.

Requirements

• Minimum of 7 years experience as a Product Owner, Consultant or Business Analyst in the HRIS space across a variety of disciplines.
• 3+ years Workday, ServiceNow and/or HR Systems experience with an in depth understanding of the product and business processes related to various functional areas within Workday, including understanding of E2E Workday integration points.
• 3+ years Consulting Experience focused on Systems Implementation.
• Global experience with other HR Applications and vendors in the HR Technology tech stack including Service Now.
• Experience with Product Roadmap development and influencing key collaborators for consensus on business priorities.
• Ability to facilitate complex discussions.
• Project Management experience with focus on design, facilitating development, testing and delivery.
• Demonstrates abilities and/or a proven record of success working in a consultative capacity on Human Capital technology projects.
• A driver, decision maker, and effective team collaborator.
• Ability to acquire crucial information and key objectives.
• Organized, self-motivated, highly adaptable, and have a strong desire to embrace change.
• Outstanding leadership and motivational skills - possessing a willingness to empower as well as inspire commitment and positive attitude in the team.
• Ability and/or experience to work independently as well as in a team environment through collaboration and consultation skills while working with individuals from all backgrounds and organizational levels and across functional areas.

Responsibilities

• Own & communicate product vision for Workday and other HR Tools across the HR functional areas to define, recommend, prioritize, and implement solutions aligning to strategic goals.
• Work closely with stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.
• Leverage project management discipline and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and on-going maintenance of Workday and integrations.
• Work with technical resources to maintain platform health and look for continuous improvement options, as well as assist with troubleshooting/resolution of escalated product issues.
• Create and maintain product and release requirements backlog.
• Work with the global process owners to negotiate and prioritize enhancements rolled out to the organization as well as continue to monitor the security, efficiency and effectiveness of the Workday solution when compared to Kyndryl’s strategic vision for operations, risk, controls, and security profile.
• Build and maintain a strong working relationship with the HR Centers of Excellence leadership to which you are assigned and other business leaders.
• Align business priorities and make trade-off decisions across multiple collaborator concerns.
• Balance priorities between strategic new development against ongoing production support.
• Coordinate and aid testing efforts while contributing to the employee experience with end-user focus, collaboration, and transparency.
• Recognize available options and select the appropriate course of action for continuous improvement of solutions and delivery processes with the highest business value.
• Proactively identify, resolve, or bring up issues, concerns, and impediments to get the project developed with efficiency and maximum effectiveness.
• Act as the conduit between Technology and business partners to keep the project moving.
• Provide final sign-off for projects.
• Serve as an escalation resource for Tier 2 & 3 issues.

Benefits

• discretionary annual bonus program, based on performance
• comprehensive benefits package which includes medical and dental coverage
• disability
• retirement benefits
• paid leave
• paid time off
• employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
• company-wide volunteering and giving platform

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees