Associate Director, Hospital Relations

Children’s Hospital of PhiladelphiaPhiladelphia, PA
Onsite

About The Position

This role provides high-level support for gift officers, drives holistic fundraising program strategy, and leads independent projects as well as cross-functional initiatives within the Foundation. This position serves as a primary point of contact between members of the fundraising team, hospital staff, Foundation colleagues, as well as external stakeholders and will also work directly with donors and families who wish to contribute to the mission of the hospital. This role will draft donor communications and briefings for senior leadership and will also interface with Foundation and hospital partners.

Requirements

  • Bachelor's Degree
  • At least five (5) years of business development, fundraising, sales administration or related project management experience
  • Advanced proficiency with office software (Microsoft Office) including email & calendar, word processing, spreadsheet, and presentation software (Outlook, Word, Excel, PowerPoint)
  • Advanced proficiency with customer relationship management software (Salesforce, Raiser's Edge)
  • Advanced proficiency with data visualization & analytic tools (Tableau, Qliksense)
  • Excellent verbal and written communications skills
  • Excellent interpersonal skills
  • Excellent time management skills
  • Excellent organizational skills
  • Strong presentation skills
  • Ability to maintain confidentiality and professionalism
  • Ability to work independently with minimal supervision
  • Ability to convey complex or technical information in an easy-to-understand manner
  • Ability to collaborate with stakeholders at all levels

Nice To Haves

  • At least seven (7) years of business development, fundraising, sales administration or related project management experience in a healthcare or academic related environment

Responsibilities

  • Provide major gift support to members of the fundraising team in their efforts to identify, cultivate, solicit and steward individual donors.
  • Assist in the creation of proposals and stewardship reports/activities in partnership with donor relations.
  • Prepare briefing materials for development colleagues, clinical and institutional leadership and support donor meeting follow up.
  • Work collaboratively with Prospect Management to support efforts to identify and engage new prospective donors.
  • Support systematic efforts to drive referrals and triage clinical relationships.
  • Contribute to strong working relationships in giving and across the entire Foundation by interfacing with the community fundraising, corporate and foundation relations, and additional teams to help ensure engagement of fundraising foundations and related groups.
  • Partner with development leadership to track progress and support major gift program strategy and goals.
  • Increase qualification activity and track other KPIs.
  • Develop gift strategies in concert with major gift officers, ultimately leading to successful closures of commitments.
  • Lead independent projects and cross-functional initiatives aligned with Foundation strategic priorities.
  • Manage event-driven follow-up, hand-offs, and major gift strategy for events.
  • Provide customized written stewardship for gift prospects.
  • Develop Patient Visit Qualification Strategy – collaborating across prospect research, technical, and frontline fundraising teams.
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