Associate Director, Facilities Contract Management

Bristol Myers Squibb • Princeton, NJ

3d

About The Position

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Associate Director, Contract Management will be the site-level single point of governance accountable for the IFM (Integrated Facilities Management) Service Provider scope of work. This position will oversee all facilities services and develop annual budgets for services including maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services (where appropriate). The position is responsible for the governance, monitoring, and assurance of all aspects of the facilities management scope of services to ensure a consistent and cost-effective service delivery that meets the service delivery needs of the facility and the IFM Service Provider. The position will report to the Senior Regional Director, Facilities Operations (Lawrenceville & Princeton Pike, NJ).

Requirements

• Bachelor’s degree in Business Administration, Engineering, Finance, Planning or related field strongly preferred
• 5+ years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry, inclusive of integrated facility services and Hard Services management
• Extensive contract negotiation and management experience for facilities-related services; experience overseeing a performance-based IFM contract strongly preferred
• Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting (with a proven ability to manage multi-million dollar budgets) forecasting, accounting, and analysis of variances
• Strong experience managing external business partners and vendors across various disciplines and geographies
• Demonstrated ability to manage across functional lines and deliver results in a matrix organization
• Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles as well as an ability to analyze and interpret complex business documents
• Demonstrated leadership and problem-solving skills to enable effective resolution of complex, sensitive issues across all functions and levels of the organization
• Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills
• Demonstrated Health & Safety knowledge (IOSH minimum) as well as familiarity with GxP requirements.

Responsibilities

• Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level, acting as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
• Oversee a portfolio of facilities services such as maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services
• Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules and regulations to minimize risk, escalating as needed within the broader matrix organization
• Represent the company’s interests while overseeing service delivery and maintaining and growing relationships with the Service Provider, modifying the service deliverables as needed in alignment with the evolution of business needs
• Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures to ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
• Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
• Develop and maintain accountability for site annual operating expense budgets
• Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider, including direct controllable and indirect non-controllable contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses and project/capital items
• Participate and maintain accountability for the site invoice reconciliation process (in a pass-through commercial model) and shared savings financial management
• Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees