Associate Director, Clinical R&D (Care Operations & Delivery)

Flourish Health•Washington, DC

1d•$95,000 - $110,000•Remote

About The Position

Flourish is seeking an Associate Director, Clinical R&D to lead the design, scaling, and optimization of our clinical and care operations. In this role, you will own complex, cross-functional projects, translating clinical workflows into scalable, technology-supported processes. You will drive carepod launches, analyze key metrics to identify gaps and opportunities, and support change management through training and feedback.

Requirements

Licensed Mental Health Professional (PhD, LCSW, LPC) or equivalent clinical license eligible to provide patient care
Willingness to obtain licensure in all 50 states.
Professional with 8+ years of relevant experience, including:
5+ years of clinical operations experience
Strong project management skills with end-to-end ownership.
Ability to design scalable clinical workflows from ambiguous or unstructured processes.
Experience balancing clinical judgment with operational efficiency.
Comfort operating in a dynamic, fast-paced startup environment.

Responsibilities

Own complex, cross-functional projects, including leading clinical and care operations initiatives such as pilots, workflow redesigns, and long-term scalable product vision.
Partner closely with product teams to inform tooling, workflow productization, and usability improvements.
Track key metrics and analyze qualitative and quantitative data to identify gaps, risks, and opportunities for improvement.
Support change management by training teams, gathering feedback, and iterating on processes post-launch.
Drive carepod launches, including onboarding staff, finalizing clinical schedules, and inputting data into systems.
Provide direct care for a small caseload of 1–3 patients to remain immersed in the clinical model.