Director - R&D

Harris Computer
2d

About The Position

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [email protected] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Responsibilities

  • Develop and maintain comprehensive internal and external product roadmaps for each product line, aligning with overall business goals and customer needs.
  • Collaborate with stakeholders to build compelling business cases for product modernization initiatives, including cost-benefit analysis, ROI forecasting, and risk assessment.
  • Continuously assess market trends, customer feedback, and competitive positioning to inform roadmap prioritization and strategic investments.
  • Lead the analysis, planning, and implementation of AI solutions as part of the overall R&D and business strategy, identifying opportunities where artificial intelligence can drive innovation, improve product performance, and enhance customer experience across all product lines.
  • Lead monthly and annual R&D financial forecasting, ensuring alignment with strategic goals and budgetary expectations.
  • Prepare and deliver presentations for monthly BURC (Business Unit Review Calls) and the annual BUSR (Business Unit Strategic Review).
  • Oversee and validate monthly salary reconciliations for all R&D personnel.
  • Collaborate with the Finance team by providing insights and context for monthly financial executive summaries, including explanations of forecasting variances.
  • Ensure timely and accurate upload of monthly R&D task data to corporate systems.
  • Actively participate in weekly leadership calls, contributing to strategic discussions and cross-functional alignment.
  • Collaborate with Sales/Marketing to determine ongoing pricing and packaging model for all products
  • Assist KPMG with compiling and vetting all qualified R&D activities annually to submit for R&D shred tax credits
  • Conduct weekly meetings with R&D teams across each product line to understand current challenges, provide support, and assist in issue triage and resolution.
  • Design and implement regular cross-training sessions to broaden developer expertise across multiple product lines, enabling greater flexibility and resource coverage within the business unit.
  • Ensure each development team is equipped with the necessary tools to maintain a centralized, secure, and backed-up code repository that is easily accessible by authorized developers.
  • Establish and enforce robust procedures for source code management, including branch maintenance, staged testing, and orderly deployment processes to support defect-free releases.
  • Oversee the implementation and ongoing monitoring of security and encryption protocols for all web-based products, ensuring data integrity and compliance with industry standards.
  • Ensure all products that handle online payment transactions meet PCI compliance standards, including successful completion of quarterly PCI security scans and testing.
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