Associate Director, Capability Building, HIV (Commercial)

The businesses of Merck KGaA, Darmstadt, Germany•Boston, MA

2d•Remote

About The Position

The Associate Director, Capability Building, HIV (Commercial) is responsible for the design, development, and implementation of learning solutions that enhance the skills, knowledge, and behaviors of all commercial HIV customer-facing roles—with the goal of driving highly impactful customer engagements that will have measurable business impact. This role leads the creation of world-class onboarding programs, product launches, live and virtual learning experiences, and continuous skill-building initiatives that elevate field performance. The Associate Director identifies capability gaps, designs scalable learning interventions, and partners cross-functionally to ensure alignment with business priorities. The role requires expertise in adult learning, performance consulting, instructional design, and digital delivery methods, as well as exceptional project management, time management, facilitation and communication skills. This job description is intended to provide a general overview of the role and is not an exhaustive list of all responsibilities and duties associated with the position

Requirements

Bachelor’s degree with minimum 5 years of commercial experience, or Master’s degree with minimum 3 years of commercial experience
Demonstrated experience in commercial training, learning design, or field enablement.
Strong project and program management
Excellent facilitation and communication skills
Ability to influence without formal authority
Experience designing commercial learning programs
Digital learning and PowerPoint proficiency
Product launch readiness experience
Working knowledge of MLR and compliance processes

Nice To Haves

3+ years of experience in the HIV therapeutic area or specialty / biotech
Commercial field capability program design
Strong facilitation and presentation skills
Ability to translate complex scientific content into practical learning
Vendor and agency management
Deep understanding of the U.S. specialty or biotech commercial business environment
Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes.
Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions.
Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results.
Uphold ethical standards and being honest in all interactions.
Ability to streamlining processes to focus on what matters and creates impact and acting quickly to adapt to changes.
Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity.