Associate Director, Academic Technology

Texas A&M University System • Laredo, TX

1d • $63,981 • Onsite

About The Position

The Associate Director, Academic Technology, under general direction, troubleshoots, integrates, and supports a variety of academic software and database applications, with a particular focus on learning management systems and related tools and power links/building blocks.

Requirements

• Bachelor’s degree in Business, Management Information Systems, Education, Instructional Technology, and/or related fields.
• Eight years of related experience, including positions of management in information technology or related fields.
• An equivalent combination of education and experience may be considered.
• Knowledge of: Word processing and spreadsheet applications.
• Standards of quality in online education such as Quality Matters.
• Ability to: Multitask and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

Nice To Haves

• Master’s degree preferred, in Instructional Technology, Curriculum & Instruction, Computing and Information Services (CIS), or related field.
• Online course design principles and practices.
• Learning Management Systems, instructional technologies, and Quality Assurance rubrics.
• word processing, spreadsheet, and database applications.
• eLearning and distributed instruction software.
• Working knowledge of AI Generative Tools.
• Quality Matters Facilitator

Responsibilities

• Assists the Director of Academic Technology on staffing-related activities such as hiring, supervising, mentoring, training, scheduling, and performance management of office staff.
• Develops and directs the activities of technology support services for campus computer labs, virtual environments, and classroom technology, as well as audio/video systems deployed in campus spaces such as conference rooms and event spaces.
• Instructs and assists customers in the design, development, and implementation of cross-platform multimedia, instructional materials, web pages, presentations, slides, posters, and other static media.
• Develops and directs the monitoring, gathering, and reporting of student, faculty, and staff computing requirements, including the research, evaluation, and testing of technology solutions and the implementation of chosen solutions.
• Ensures the highest quality of service is delivered to faculty, staff, and students by planning, collecting data, and assessing the performance of the academic technology services.
• Represents academic technology operations and advocates for the end-user on the University-wide platforms and committees.
• Develops or assists in the development and implementation of rules, regulations, procedures, and standard practices for academic technology.
• Consults and leads faculty and/or staff with sound instructional design to include accessibility and quality of course materials.
• Manages course design and development projects.
• Administers and maintains online development courses/resources.
• Coordinates and maintains the inventory of instructional technology equipment available for checkout and ensures proper tracking and management of those resources.
• Assigns instructional designers’ workloads at the beginning of each semester using WebFocus reports and other institutional data sources to ensure equitable distribution of projects and support requests.
• Assists the Director in the development, coordination, and reporting of departmental assessment instruments used to evaluate academic technology services and initiatives.

Benefits

• All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
• Equal Opportunity/Veterans/Disability Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager