Associate Director, Academic Technology

Texas A&M University System•Laredo, TX

1d•Onsite

About The Position

The Associate Director, Academic Technology, under general direction, troubleshoots, integrates, and supports a variety of academic software and database applications, with a particular focus on learning management systems and related tools and power links/building blocks.

Requirements

Education – Bachelor’s degree in Business, Management Information Systems, Education, Instructional Technology, and/or related fields.
Experience – Eight years of related experience, including positions of management in information technology or related fields.
An equivalent combination of education and experience may be considered.
Knowledge of: Word processing and spreadsheet applications.
Ability to: Multitask and work cooperatively with others.
Excellent written communication, analytical, interpersonal, and organizational skills.

Nice To Haves

Master’s degree preferred, in Instructional Technology, Curriculum & Instruction, Computing and Information Services (CIS), or related field.
Knowledge of Standards of quality in online education such as Quality Matters.
Online course design principles and practices.
Learning Management Systems, instructional technologies, and Quality Assurance rubrics.
word processing, spreadsheet, and database applications.
eLearning and distributed instruction software.
Working knowledge of AI Generative Tools.
Quality Matters Facilitator

Responsibilities

Assists the Director of Academic Technology on staffing-related activities such as hiring, supervising, mentoring, training, scheduling, and performance management of office staff.
Develops and directs the activities of technology support services for campus computer labs, virtual environments, and classroom technology, as well as audio/video systems deployed in campus spaces such as conference rooms and event spaces.
Instructs and assists customers in the design, development, and implementation of cross-platform multimedia, instructional materials, web pages, presentations, slides, posters, and other static media.
Develops and directs the monitoring, gathering, and reporting of student, faculty, and staff computing requirements, including the research, evaluation, and testing of technology solutions and the implementation of chosen solutions.
Ensures the highest quality of service is delivered to faculty, staff, and students by planning, collecting data, and assessing the performance of the academic technology services.
Represents academic technology operations and advocates for the end-user on the University-wide platforms and committees.
Develops or assists in the development and implementation of rules, regulations, procedures, and standard practices for academic technology.
Consults and leads faculty and/or staff with sound instructional design to include accessibility and quality of course materials.
Manages course design and development projects.
Administers and maintains online development courses/resources.
Coordinates and maintains the inventory of instructional technology equipment available for checkout and ensures proper tracking and management of those resources.
Assigns instructional designers’ workloads at the beginning of each semester using WebFocus reports and other institutional data sources to ensure equitable distribution of projects and support requests.
Assists the Director in the development, coordination, and reporting of departmental assessment instruments used to evaluate academic technology services and initiatives.