Associate DC Plans Coordinator

Missouri State Employees' Retirement System•Jefferson City, MO

7d•Onsite

About The Position

MOSERS has been named one of the Best Places to Work in Money Management by Pension & Investment magazine for 2024. MOSERS is responsible for managing an over $10 billion portfolio held in trust for the payment of pension benefits to members and an approximate $3.5 billion portfolio of MO Deferred Comp Plan assets. We serve over 150,000 members with counseling on their defined benefit pension, deferred compensation plan, long-term disability, and life insurance benefits as well as paying benefits to our members. MOSERS offers competitive compensation in base pay and benefits. Base pay is just one part of the total compensation we offer our employees. Click here to learn more about our valuable benefits package which includes financial support to obtain certifications as well as a tuition reimbursement program. The individual in this position reports to the manager of defined contribution plans. The individual in this position is responsible for supervising the financial education professionals who provide virtual and in-person financial education presentations and one-on-one consultations with state of Missouri employees regarding the MO Deferred Comp Plan and Colleges and Universities Retirement Plan (CURP). The individual in this position works in person in the Jefferson City MO Deferred Comp office.

Requirements

Bachelor’s degree in business, financial planning, marketing or similar required.
5 years financial planning/services or similar experience
Extensive knowledge of defined contribution plans, including legislative regulations, and plan provisions
Extensive knowledge of a variety of financial planning and investment approaches and concepts
Demonstrated ability to effectively service a diverse employee group
Excellent communication skills – verbal and written
Proven ability to make effective group presentations
Can translate technical plan information for employees
Experienced user of MS Word, Excel, Outlook, PowerPoint, Access
Ability to effectively prioritize and organize work schedule
Frequent in-state travel required. Applicant must possess reliable transportation and valid Driver’s License
Ability to maintain confidentiality.
Ability to demonstrate integrity and a high degree of ethics.
Ability to maintain regular and reliable attendance.
Ability to establish and maintain positive working relationships with MOSERS staff, payroll personnel representatives, members, outside vendors, and other customers.

Nice To Haves

Certified Financial Planner® designation, Chartered Financial Consultant® strongly preferred. Other financial services licensure or designations will be considered as substitute education for financial planning and investment knowledge base.
Management experience preferred
Customer service experience desired

Responsibilities

Supervise and monitor activity of the defined contribution plans financial education professionals, select staff, assign work priorities and responsibilities, manage time off, conduct performance reviews, establishes goals, develop salary recommendations, issue disciplinary action when necessary, and help train and develop the skills of employees.
Assists in budget development and other technical day-to-day issues that may arise.
Participate in all deferred compensation and CURP provider and manager due diligence meetings.
Participate in external vendor meetings for deferred compensation and CURP.
Assist with deferred compensation and CURP provider and manager due diligence reports.
Assist in survey data collection and analysis.
Obtain general understanding of the deferred compensation and CURP record keeping relationships and administration of the plans.
Assist with record keeper and other provider RFP search processes for deferred compensation and CURP.
Assist in creating board education materials.
Analyze participation trends, not limited to event participation, age/gender demographics, location/employee data, and participant contribution/balance, gather employer feedback.
Enhance behavioral finance and performance monitoring - investment strategies, fund flows, contribution changes.
Produce additional levels of reporting on the deferred compensation plan and CURP.
Serve as main liaison with HR and pay rep contacts to maintain relationships, keep contacts up-to-date, single starting place for questions, etc.
Develop participant outreach programs, such as presentations, special requests, regular HR training, etc.
Assist with marketing initiatives, such as communication topics, email, texts, videos, and publications to ensure a streamlined approach between marketing and field education.
Ensure all participant education materials are kept up to date.
Train and develop new employees, as well as create an FEP training guide/criteria.
Act as the liaison between the local call center and field team, as well as the DB education staff.
Assist with developing short-term and long-term participant education goals.
Review and evolve performance measurements for field team.
Update presentation content and look (at least annually).
Monitor/attend Financial Education Professional presentations and consultations to review and coach staff on their presentations.
Maintain a field presence with select agencies - approximately 1/2 of time providing: educational presentations and workshops on the features of the state’s defined contribution plans. investment education presentations and workshops on the benefits of financial and retirement planning. Presentations include education and communication on the importance of retirement savings as well as a variety of investment topics including investment strategies, diversification, compounding, investment vehicles, model asset allocation portfolios, risk tolerance, etc. individual assistance and education to employees regarding features or investment options in the defined contribution plan
Attend defined contribution, financial planning industry conferences to gain additional knowledge from peers and experts.
Maintains regular and reliable attendance.
Performs other duties as needed or assigned.