Associate, CS Sales

SUNKIST GROWERS LLC•Porterville, CA

2d•Onsite

About The Position

The Customer Service Sales Associate will assist customers with all questions and needs in a timely and thorough manner, and provide A+ customer experience, always striving to exceed customer’s expectations. This person will actively work the showroom floor to maintain a high level of merchandising, cleanliness, maintain inventory levels through restocking, and maintain up to date pricing and displays. The primary function of this position is to provide excellent customer service on the showroom floor and at the register.

Requirements

High School diploma or equivalent
3-5 years retail/ customer service experience
Experience or exposure in the fields of agricultural sales, purchasing, light manufacturing, or other citrus production and processing
Must have excellent customer service skills
Effective time management skills
Must be fast paced, highly energetic, a self-starter, and possess a positive attitude
Must be willing and able to lift up to 60 pounds and handle bulky items; occasionally lift items up to 80 pounds
Proof of American citizenship and/ or legal US work status

Nice To Haves

Bilingual ability (English/Spanish) desirable

Responsibilities

Greets customers and offers assistance as needed
Customer service including discussing customer’s needs, making suggestions and product recommendations, and assisting customers in finding the correct/ needed products
Reaches out to customers shopping the aisles of the showroom to ask if assistance can be provided, and extending offer of product support
Provides A+ customer service to all customers who make contact
Conducts sales transactions involving cash and charge sales
Creates properly documented invoices through the use of assigned point of sale terminal
Stock shelves within assigned aisles daily
Stock additional showroom areas as needed
Pulls inventory from the back stock in the warehouse to maintain stock in the showroom
Maintains the integrity, merchandising, and cleanliness of assigned irrigation aisles in the showroom
Cleans showroom and assigned aisles daily
Cleans assigned register area daily
Organizes stock or showroom shelves daily, including front and facing, and shifting product
Remerchandises stock on showroom shelves as needed
Maintains/ updates pricing tags on showroom floor
Updates out of stock tags on the showroom floor including dates alerting customers of in-stock timeframes for irrigation products
Regularly reviews the showroom’s product assortment and makes product assortment/ skew recommendations to the Lead Sales Associate and Op Center Supervisor to better meet customer’s needs
Alerts the Lead Sales Associate and Supervisor when products are out of stock and require reorder
Participates in cycle count processes and physical inventories as needed
Identifies and reports inventory discrepancies through noted processes
Maintains a need, organized, and safe workplace at all times
Ability to be self-motivated, initiator, and be part of team who wants to succeed
Manages attendance according to Company policy