Manager, CS

ABB•Cary, NC

1d•Onsite

About The Position

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Manager, IS Marketing & Sales __ Your role and responsibilities: In this role, you will have the opportunity to build and provide specific, end-to-end Information Systems (IS) solutions/services within the defined scope. Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, IS Operations team members, and external third-party IS service suppliers in a “core and flex model,” as advised. You will also showcase your expertise by providing consultation, input, and resolution for any incident, change, or project which has/might have a major impact on the relevant IS solutions/services. The work model for the role is: onsite This role is contributing to IS in North America . Main stakeholders are all divisions and business areas in North America . You will be mainly accountable for: Delivering an IS service/support for the appropriate domain or subdomain of an IS solution to the relevant customer group, ensuring execution of requirements within budgeted costs and time schedule. Supporting the installation/management/maintenance/optimization of internal and cross-functional processes related to IS service build or IS service delivery for the domain. Managing assigned budget, if any, effectively and delivering activities within agreed schedules and costs. Assisting in major incident & critical situation resolution. Performing and guiding team members and direct reports in performing functional tasks in the CS module and associated applications in the landscape. Delivering projects in the assigned functional area and managing contractors' performance.

Requirements

You are highly skilled in with SAP CS and the manufacturing market
You have 10 years of experience in SAP SD and CS working as a Solution Architect.
Possess an enhanced knowledge of SAP Hana S/4 Service, SFDC Field Service Lightning.
You are passionate about fostering exceptional teamwork, customer service, and optimal project delivery.
Degree in computer science, business information systems, or related field.
Proven experience of delivering end to end SAP project implementations.
You are at ease communicating in English.
You hold current valid work authorization in the United States.

Responsibilities

Delivering an IS service/support for the appropriate domain or subdomain of an IS solution to the relevant customer group, ensuring execution of requirements within budgeted costs and time schedule.
Supporting the installation/management/maintenance/optimization of internal and cross-functional processes related to IS service build or IS service delivery for the domain.
Managing assigned budget, if any, effectively and delivering activities within agreed schedules and costs.
Assisting in major incident & critical situation resolution.
Performing and guiding team members and direct reports in performing functional tasks in the CS module and associated applications in the landscape.
Delivering projects in the assigned functional area and managing contractors' performance.

Benefits

Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.