Associate Credit & Collections Specialist

Applied Medical•Rancho Santa Margarita, CA

1d•$28 - $30

About The Position

The Associate Credit and Collections Specialist supports Applied Medical's finance operations by managing customer accounts, resolving billing disputes, and contributing to a high-performing collections team. This role works within a collaborative team environment to secure timely payments, maintain accurate account records, and support the financial health of the organization. The Associate Credit and Collections Specialist partners with internal teams across sales, customer service, and accounts receivable to resolve issues efficiently and uphold Applied Medical's standards for financial accuracy and compliance. Professionals with backgrounds in collections, accounts receivable, billing operations, or credit analysis will find this role a strong fit.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Solid critical thinking skills, including observation, analysis, inference, and problem solving applied to billing and collections scenarios.
Strong interpersonal, written, and verbal communication skills with the ability to address customer concerns professionally and effectively.
Proficiency in Microsoft Excel for account tracking, reporting, and data analysis.
Working knowledge of generally accepted accounting principles (GAAP).
High attention to detail with the ability to manage multiple accounts and deadlines simultaneously.
Self-starter with a proactive approach and the ability to work independently as well as within a team environment.
Comfort working in a fast-paced, growth-oriented environment with evolving priorities and responsibilities.

Nice To Haves

SAP S/4 HANA knowledge

Responsibilities

Address and resolve customer concerns, billing disputes, and reconciliation issues in a professional and timely manner to secure payment and maintain positive account relationships.
Identify high-risk accounts proactively and advise management on delinquency status, collection progress, and potential collection issues.
Release orders from credit block accurately and in accordance with established credit authorization levels, internal policies, and applicable federal, state, and local laws.
Maintain accurate and up-to-date collection notes and account records within SAP software.
Interface with internal stakeholders, including Sales, Customer Service, Accounts Receivable, and Corporate Applications teams, to resolve billing and reconciliation issues.
Contribute to ongoing process improvement initiatives within the department to enhance efficiency, improve information flow, and reduce financial exposure.
Support management with training and development efforts and stay current on trends in collections, credit, and accounting within the hospital industry.
Ensure all processing and reporting deadlines are consistently met while managing multiple accounts and tasks simultaneously.