Associate - Content Quality

Eli Lilly and Company • Indianapolis, IN

9d

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. #WeAreLilly The purpose of the Content Quality Reviewer role is to partner with brands, agencies, and internal stakeholders to ensure quality, speed, value, and compliance of marketing materials (tactics) throughout the Customer Information Materials Lifecycle. The Content Quality Reviewer is expected to be a creative problem-solver who supports achievement of the brand’s goals while always striving for ways to apply the process in a more effective manner. The Content Quality Reviewer is an advocate for each brand’s unique character who ensures tactic accuracy and compliance prior to market entry.

Requirements

• Bachelor’s degree
• 5+ years of professional experience as an editor, copywriter, proofreader, or content manager
• Qualified candidates must be legally authorized to be employed in the United States.
• Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Nice To Haves

• Compliance understanding with strong attention to detail
• Demonstrated oral and written communication skills
• Able to influence, collaborate, and work effectively on a team
• Skilled at analysis, judgment, and decision-making, with an eye toward quality and routine improvement
• Confirmed project management and organizational skills
• Marketing experience
• Scientific, medical, or pharma experience
• Demonstrated ability to be both accountable and honest
• Validated ability to be an agile learner who is proactive every day
• Demonstrated ability to be stress tolerant under a variety of work conditions

Responsibilities

• Know Lilly’s processes, brand strategies, tactics, and support resources
• Know Lilly’s culture, organizational structure, roles, and practices
• Understand outside agency structures and processes
• Know Lilly’s products and services, associated brand strategies, and disease states
• Understand tactic types and associated requirements
• Show knowledge of systems, software, and tools
• Demonstrate solid understanding of Medical, Legal, and Regulatory “areas of concern” for each brand/indication
• Have deep knowledge of grammar and composition and familiarity with scientific terms
• Have a detailed understating of Lilly's Quality processes and must be capable of understanding and applying these processes and requirements when implementing their role
• Identify ways to regularly improve processes
• Serve as a resource to Content Operations colleagues across the business unit to share experiences and talk through knowledge and standard methodologies
• Actively participate in deviation investigations and supply improvement efforts
• Advocate for each brand’s unique character and ensure tactic readiness for the promotional material approval process
• Serve as claims owner in document approval system (i.e., Veeva Vault PromoMats)
• Evaluate readiness of materials and ensure deliverables meet requirements prior to submitting for MLRO review
• Review changes from Project Owner or Agency to ensure changes were made correctly and that there were no other additions or deletions, and to ensure decision rights were implemented properly and proper comments were pulled through
• Compare old with new to verify that all updates and corrections were made to final files and that comments were considered correctly
• Review and approve production proof against approved content from external print and digital vendors
• Serve as reference librarian

Benefits

• Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
• In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees