Associate, Content Enablement

Hilton • McLean, VA

5d • Onsite

About The Position

This role is based at our corporate office in McLean, VA Exceptional Hospitality Starts with You This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As an Associate, Content Enablement, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Learning Technology Enablement team, you will report to the Director, Learning Technology Enablement. You will support projects, including learning transformation initiatives. These initiatives include migration to a new learning management system, implementation of a learning experience platform, and optimizing AI-enabled tools. You will use these tools to evaluate content relevance, engagement, and impact. What you'll do during a typical day: Optimize Hilton University's learning content libraries for impact and usability. Maintain tagging across the LMS/LXP to ensure courses, assets, and pathways support the right content areas, audiences, skills, and roles. Develop learning content campaigns that highlight enterprise priorities and increase learning engagement. Analyze how content aligns to priority capabilities, helping L&D curate the right learning at the right time—not simply more content. How you'll collaborate with others: Partner with L&D program owners to apply governance standards for content creation, curation, updates, and retirement. Collaborate with L&D teams to maintain learning content across internal platforms (SharePoint, Umbraco). Advise learning leaders and content owners on improvements to taxonomy, catalog structure, and tagging to enhance discoverability. Share content utilization insights through reports and dashboards to inform learning and content investment decisions. Projects you'll take ownership of: Maintain and refine learning taxonomy and metadata standards (categories, skills, audiences and accessibility) to improve content organization and discoverability. Lead content campaigns in Hilton University to increase awareness, engagement, and use of learning that builds critical skills.

Requirements

• Two (2) years of professional experience
• One (1) year of experience using learning technologies or content authoring tools
• Experience in Learning & Development, knowledge management, content management, or a related analyst role supporting enterprise content or data

Nice To Haves

• Experience with LMS or LXP platforms (e.g. Cornerstone or similar platforms)
• Experience using content authoring tools (e.g., Articulate, Synthesia, and Vimeo)
• Familiarity with data analytics tools (e.g., Tableau, Power BI)
• Experience creating content in SharePoint Online (Modern Pages) and Umbraco Cloud CMS

Responsibilities

• Optimize Hilton University's learning content libraries for impact and usability.
• Maintain tagging across the LMS/LXP to ensure courses, assets, and pathways support the right content areas, audiences, skills, and roles.
• Develop learning content campaigns that highlight enterprise priorities and increase learning engagement.
• Analyze how content aligns to priority capabilities, helping L&D curate the right learning at the right time—not simply more content.
• Partner with L&D program owners to apply governance standards for content creation, curation, updates, and retirement.
• Collaborate with L&D teams to maintain learning content across internal platforms (SharePoint, Umbraco).
• Advise learning leaders and content owners on improvements to taxonomy, catalog structure, and tagging to enhance discoverability.
• Share content utilization insights through reports and dashboards to inform learning and content investment decisions.
• Maintain and refine learning taxonomy and metadata standards (categories, skills, audiences and accessibility) to improve content organization and discoverability.
• Lead content campaigns in Hilton University to increase awareness, engagement, and use of learning that builds critical skills.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees