Associate Clinical Oncology Specialist

Natera • Cincinnati, OH

1d • Remote

About The Position

The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities for all Oncology products within the Cincinnati, Ohio region. This role involves selling Natera’s Oncology products, supporting Clinical Oncology Specialists (COS), increasing revenue, and driving market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Key responsibilities include cultivating and maintaining relationships, collaborating with customers and internal partners to resolve issues, and executing a strategic business plan to grow unit volumes. Natera is a global leader in cell-free DNA (cfDNA) testing, focusing on oncology, women’s health, and organ health, with the goal of integrating personalized genetic testing and diagnostics into standard care to promote healthier, longer lives through earlier and more targeted interventions. The Natera team comprises dedicated professionals from various world-class institutions.

Requirements

• Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience
• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies
• Demonstrated ability to quickly learn software and reporting systems

Nice To Haves

• Bachelor’s degree

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider

Benefits

• Competitive base salary paired with uncapped, quarterly commissions
• Car allowance program
• Restricted Stock Units
• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing for Natera employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees