Associate Clinical Oncology Specialist

Natera•Des Moines, IA

8h•Remote

About The Position

The ACOS is responsible for account sales, service, and support activities of all Oncology products. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS), increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

Requirements

Associate’s degree with minimum of 4 years of relevant experience
Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience
Thrives in ambiguous environments
Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
Ability to think strategically as well as execute tactically
Must act with a sense of urgency
Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
Effective time management skills required with a demonstrated ability to assess and prioritize
Proficient in Microsoft PowerPoint and Excel
Proficient in Gmail
Fluent in understanding data spreadsheets and technologies
Demonstrated ability to quickly learn software and reporting systems

Nice To Haves

Bachelor’s degree

Responsibilities

Work with assigned COS to grow, maintain & support existing customers
Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Benefits

Competitive base salary
Uncapped, quarterly commissions
Car allowance program
Restricted Stock Units
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing for Natera employees and their immediate families
Fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program