Associate Clinical Oncology Specialist

Natera • Dayton, OH

3h • Onsite

About The Position

The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities for all Oncology products. This individual will sell Natera’s full suite of Oncology products, support Clinical Oncology Specialists (COS), increase revenue, and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Key responsibilities include cultivating and maintaining relationships, collaborating with customers and internal partners to resolve issues, and executing a strategic business plan to grow unit volumes. Natera™ is a global leader in cell-free DNA (cfDNA) testing, focusing on oncology, women’s health, and organ health. The company aims to integrate personalized genetic testing and diagnostics into standard care to protect health and enable earlier, more targeted interventions for longer, healthier lives. The Natera team comprises dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, and software engineers from world-class institutions. Joining Natera offers opportunities for rapid growth and challenges, contributing to a company that is transforming genetic disease management.

Requirements

• Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience
• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel
• Proficient in Gmail
• Fluent in understanding data spreadsheets and technologies
• Demonstrated ability to quickly learn software and reporting systems

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Benefits

• competitive base salary
• uncapped, quarterly commissions
• car allowance program
• Restricted Stock Units
• comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• free testing in addition to fertility care benefits
• pregnancy and baby bonding leave
• 401k benefits
• commuter benefits
• generous employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees