Associate, Client Processing I

BNY MellonPittsburgh, PA
6d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Associate, Client Processing I to join our Wealth Management team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways:

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • 0-3 years of relevant work experience, preferably in brokerage processing.
  • Applicable local or regional licenses or certifications as required by the business.

Responsibilities

  • Perform routine and non-routine client service and transactional support functions to ensure high-quality service delivery.
  • Collaborate with other organizational units and teams to resolve issues and meet client needs promptly.
  • Process account-related transactions according to scheduled events and client-authenticated instructions, following established procedures.
  • Respond to inquiries and resolve problems, adapting responses or conducting research as needed; escalate complex issues to senior colleagues.
  • Apply area knowledge and industry standards to provide effective solutions to both internal and external clients.
  • Execute complex operational tasks within a product or functional area, including allocating and reviewing work of team members when applicable.
  • Support team objectives through active contribution and collaboration.

Benefits

  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey.
  • Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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