Associate, Client Processing I

BNY Mellon • Pittsburgh, PA

6d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Associate, Client Processing I to join our Wealth Management team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways: Perform routine and non-routine client service and transactional support functions to ensure high-quality service delivery. Collaborate with other organizational units and teams to resolve issues and meet client needs promptly. Process account-related transactions according to scheduled events and client-authenticated instructions, following established procedures. Respond to inquiries and resolve problems, adapting responses or conducting research as needed; escalate complex issues to senior colleagues. Apply area knowledge and industry standards to provide effective solutions to both internal and external clients. Execute complex operational tasks within a product or functional area, including allocating and reviewing work of team members when applicable. Support team objectives through active contribution and collaboration.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 0-3 years of relevant work experience, preferably in brokerage processing.
• Applicable local or regional licenses or certifications as required by the business.

Responsibilities

• Perform routine and non-routine client service and transactional support functions to ensure high-quality service delivery.
• Collaborate with other organizational units and teams to resolve issues and meet client needs promptly.
• Process account-related transactions according to scheduled events and client-authenticated instructions, following established procedures.
• Respond to inquiries and resolve problems, adapting responses or conducting research as needed; escalate complex issues to senior colleagues.
• Apply area knowledge and industry standards to provide effective solutions to both internal and external clients.
• Execute complex operational tasks within a product or functional area, including allocating and reviewing work of team members when applicable.
• Support team objectives through active contribution and collaboration.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees