Associate Business Operations Specialist

Pacific Gas And Electric CompanyOakland, CA
2d$73,000 - $109,000Hybrid

About The Position

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience

Nice To Haves

  • 3 years of related experience or equivalent
  • Qualitative and quantitative analytical skills
  • Adaptable to changing environments and ability to learn new concepts quickly
  • Organizational skills; ability to multitask
  • Verbal and written communication
  • Proficient in Excel, Powerpoint and MS Word
  • Public speaking and presentation abilities
  • Ability to manage multiple projects with demanding time constraints

Responsibilities

  • Manage communications
  • Develop internal work procedures and initiate process improvements
  • Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
  • Liaison between various departments and cross functional teams
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
  • Research and data analysis; compile and prepare reports for upper management
  • Utilize system and personnel resources to successfully address inquiries from internal business partners
  • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
  • Develop and manage trainings to enhance knowledge and job skills
  • Participate on cross functional teams
  • Has basic understanding of department and/or line of business function and responsibilities
  • Basic understanding of internal business partner functions and tools and resources used to perform job duties
  • Assists others using established processes, practices and procedures as directed
  • Communicates with peers within and outside of the department, providing information or exchanging data
  • Assigned to handle the standard inquiries and reactive tasks, seeking guidance and advice from peers and Supervisor
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