Associate Brand Manager

Cart.com

19h•Remote

About The Position

We are hiring an Associate Brand Manager to support the performance, growth, and day-to-day operations of key eCommerce accounts within our Commerce Services team. This role supports Senior Brand Managers and Directors who are strategic owners for assigned client portfolios. Associate Brand Managers learn accountability and execution across growth marketing, site and store management, promotional planning, and executive-level client communications. Our Brand Management team owns the strategy for our clients to capture, grow, and expand their revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to Cart because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

Requirements

1+ years of professional experience in eCommerce, brand management, digital marketing, or agency environments
Demonstrated ability to manage multiple projects or workstreams simultaneously, operate in a fast-paced, high-growth environment and adapt quickly
Excellent acumen- ability to make sound business decisions through data and analytics
Excellent problem-solving skills and attention to detail
Forward-thinking, proactive and curious
Excellent written and verbal communication skills
Relationship building skills based around trust and accountability
Basic Excel skills and propensity to quickly learn more complex Excel functionality
Strong sense of ownership, drives for results and thrives in a high-performance culture

Nice To Haves

Prior experience in a Commerce-as-a-Service or agency environment
Experience supporting omnichannel commerce strategies
Experience analyzing performance data, preparing client-ready reporting, and tracking deliverables
Proficiency with project management tools such as ClickUp, Asana, or Monday.com
Understanding of merchandising strategy, CRO, paid media or lifecycle marketing
Bachelor’s Degree in Business, Marketing, Communications, or a related field

Responsibilities

Client Strategy Support a portfolio of mid-market to enterprise eCommerce clients, along with the strategic lead assigned to the business.
Build and maintain trusted, long-term client relationships through clear communication and high standards of accountability.
Support Quarterly Business Reviews (QBRs) by pulling and analyzing performance data to translate into actionable insights and clear growth strategies.
Develop confidence in client communication and analytics through meetings and business performance reviews.
Account & Program Management Provide direct executional support to Brand Managers/Directors and their brands. You will support mulitple brand portfolios
Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc.
Attend all client meetings and provide proactive communication to client on all action items and statuses
Manage timelines, budgets, and cross-functional resources to ensure delivery against contracted scopes and client goals.
Support operational execution across campaigns, promotions, merchandising updates, site optimizations, and launches.
Partner with internal teams (Media, Creative, Merchandising, Operations, Supply Chain and Technology) to deliver seamless, integrated outcomes.
Track account health, deliverables, and KPIs to support retention, satisfaction, and expansion.
eCommerce & Merchandising Execution Monitor any aligned on-site merchandising strategy including navigation updates, category pages, homepage content, and seasonal refreshes.
Ensure accuracy and optimization of Product Detail Pages (PDPs) across content, pricing, imagery, and availability.
Collaborate on product launches, site promotions, and limited time drops across web, email, and SMS channels.
Maintain brand consistency and digital storytelling across all customer touchpoints.
Growth & Continuous Improvement Learn hands-on Ecommerce skills that cover media, supply chain, content, merchandising, and other facets of a business.
Develop an understanding of brand strategy and how to lead accounts to promote to higher levels of Brand Management
Stay current on eCommerce platform updates, industry trends, and emerging tools to bring proactive ideas to clients.
Contribute to internal process improvements, documentation, and knowledge-sharing to strengthen team scalability and quality.