Associate Advisor Experience Center

Saint Luke's Health System • Kansas City, MO

2d

About The Position

Providing knowledgeable and responsive assistance in helping patients and prospective patients access and navigate SLHS services and programs. First point of contact for these individuals directing them to the right resources and problem solving the right answer to their particular challenge issue or need. Guiding them to the right resources to meet their needs. Tracking demographic information and entering that information into a database where appropriate. This position works in a call center type enviornment. This requires excellent communication skills, superb relationship building skills, resourcefulness, flexibility, patience and the maturity. It is considered a pivotal role in our public relations effort to reinforce SLHS as the regional leading health care provider. This position is full time, Monday- Friday 8:00am-5:00pm The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply. http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld

Requirements

• Excellent communication skills
• Superb relationship building skills
• Resourcefulness
• Flexibility
• Patience
• Maturity
• 2 years Applicable Experience

Responsibilities

• Providing knowledgeable and responsive assistance in helping patients and prospective patients access and navigate SLHS services and programs.
• Directing individuals to the right resources and problem solving the right answer to their particular challenge issue or need.
• Guiding individuals to the right resources to meet their needs.
• Tracking demographic information and entering that information into a database where appropriate.
• Reinforce SLHS as the regional leading health care provider.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees