Associate Account Executive

Faire•San Francisco, CA

8d•$100,000 - $137,500•Hybrid

About The Position

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role Faire's quality, depth, and breadth of brands is its strongest value to retailers. Our Brand Partnerships team is at the forefront of Faire’s success, ensuring that the best and most relevant brands join and thrive on our platform. As an Associate Account Executive, you’ll be a trusted advisor to brands, helping them succeed by tailoring growth strategies to their goals, identifying opportunities, and driving incremental revenue growth. This role is a blend of strategic thinking and hands-on sales execution. You’ll own a portfolio of brands within a specific category (Gift & Home, Apparel, or Food & Wellness), proactively identifying and onboarding the best-fit brands for Faire. We’re looking for a customer-obsessed self-starter who is energized by the challenge of building relationships - from the C-level to the operational leader, identifying growth opportunities, and optimizing brand success on Faire. You’re excited about this opportunity because... You love problem solving and finding ways to match customers goals with business opportunities You are comfortable operating in ambiguity and are excited by the idea of new goals, ways of working, and customer challenges that come with start-up life. You want to work in a cross-functional role where you can contribute to marketing, product and customer success focus areas and roadmaps.

Requirements

Role is based in San Francisco with expectation of 3 days in office
At least 1+ years of sales experience
Expertise running a sales pipeline and ability to effectively manage multiple relationships at a time
High level of flexibility and excitement for a fast-paced environment with constant change
Motivated by and invests heavily in the success of your team
Passion and empathy for customers in the retail landscape
Analytical and data-conscious
Operationally-minded and driven by process
Calm and collected; eloquent and concise in your communication

Nice To Haves

Experience and comfort with technology and learning new SaaS or AI tools (ie, Salesforce, SalesLoft, Mode, Sales Navigator, custom internal tools) is a plus

Responsibilities

Identify the right opportunities for growth
Manage a book of business (territory) with the goal of optimizing the incremental order volume that new brands bring to the Faire platform - including identifying who to target and how to engage them across multiple channels
Be able to set your own sub-targets that ladder and influence your overall goal and hold yourself accountable to achieving them
Independently leverage business and customer data to to identify prospects that could be a good fit for Faire based on category insights, seasonality, and patterns of previous success from existing customers
Support your customers through their first quarter on Faire - helping them understand what Faire offers and guiding them through best practices to receive orders
Independently lead a best-in-class sales cycle from activation to early success
Lead every customer interaction with an ability to ask a personalized set of questions to understand every customer's unique business and, based on those responses, shape Faire’s value propositions to meet each unique customer’s set of problems
Partner directly with customers’ sales and marketing teams to incorporate Faire’s platform into their workflows and collateral - educating them on how best to drive success on Faire
Develop a personalized onboarding plans based customers needs that can balance both near- and long-term success for Faire and the customer
Be able to independently make the decision on when to move forward or pass on a potential prospect if the partnership is unlikely to succeed
Be an expert in the Food & Beverage category on FaireAct as a category manager for your vertical - identifying insights, trends, and product blockers - to use in planning process and in thought leadership collateral
Be solution-oriented to common objections or roadblocks to category growth. Size the opportunity of the unlock, resources needed, and act on it with product & leadership teams.
Understand how competitors & industry players operate and Faire’s key differentiators
Research trends and noteworthy events happening across the industry, your vertical and with your key accounts
Use your existing apparel industry knowledge to navigate customer conversations and recommendations regarding independents, price point, working alongside sales reps, and how to use Faire at trade shows
Collaborate with and mentor a dedicated SDR on prioritization and messaging strategies for key accounts
Represent the Faire brand across the wholesale industry
Drive Faire’s value props, messaging and strategy across various surface areas from nurture emails to call outreach to in-person tradeshows, events and customer visits
Research and identify new business opportunities to pursue to drive up incremental revenue for Faire platform
Develop content for and host webinars to engage leads in your vertical and/or share out best practices for onboarding success
Collaborate with marketing to develop top of funnel messaging to live on websites, paid advertising, and nurture emails to drive leads