Associate Account Director

RAPP•New York, NY

46d•$115,000 - $126,000•Hybrid

About The Position

RAPP New York is looking for an Assistant Account Director to join our award-winning Account Leadership team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: As an Associate Account Director, you are a ringleader who collaborates with internal teams and helps align them with client expectations. You are an advisor and partner and build relationships with the client as a day-to-day manager, a brand advocate, and an agency facilitator. We will depend on your strong professional background and experience to steward all elements of the engagement through your natural curiosity, motivation, and desire to drive excellent results.

Requirements

Bachelor's degree in Marketing, Communications, or related field/ equivalent experience.
7+ years of general management experience
Direct marketing and digital marketing or CRM background.
2+ years Automotive industry experience
Tier 1>3 campaign adaptation/support experience strongly preferred
Field team support/training and/or dealer marketing experience a plus
Demonstrated client management experience and ability to navigate complex client organizations.
Comfortable with ambiguity at times (both with clients and internally) be able to demonstrate flexibility and creative problem solving.
Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills.
Positive attitude and sound work ethic with the desire to work in a fast-paced environment.
Ability to demonstrate flexibility and creative problem solving.
Needs to be a team player, friendly, easy to work with.
Needs to be able to handle many different personalities both internally and externally.
Proven ability to independently manage multiple priorities in a fast paced environment.
Ability to work effectively and proactively within a team that is geographically dispersed.
Proactive and resilient attitude towards shifting requirements, timelines, deliverables, etc. and proven ability to set expectations for client and support team throughout modifications.
Proven ability to independently manage multiple priorities in a fast-paced and deadline-driven environment.

Nice To Haves

Field team support/training and/or dealer marketing experience a plus
Tier 1>3 campaign adaptation/support experience strongly preferred

Responsibilities

Ensure RAPP and integrated agency teams are aligned and working against shared goals.
Be a liaison to multiple internal and external stakeholders to ensure integration across the business monitoring, projecting and providing innovative solutions to marketing issues.
Participate and lead in the presentation and selling through of agency-generated POVs and work.
Advocate for the business internally, and keep the agency team informed, focused, and enthused about the work and the business.
Manage client expectations, objectives, timelines, and budgets.
Manage multiple project deliverables including time and cost estimates.
Coordinate team meetings and client presentations as necessary to drive projects forward.
Lead by example with positive attitude and supportive management skills for a variety of personalities both internally and externally.