Assoc Technology SCM Partner

Southwest AirlinesDallas, TX
11hOnsite

About The Position

As an Associate Technology SCM Partner supporting the Data & Architecture portfolio, you’ll help manage a diverse set of technology suppliers and software agreements by owning contract renewals, assist with negotiations, and supporting strategic sourcing efforts. You’ll collaborate closely with Technology stakeholders to understand business needs, draft and manage contracts, and ensure renewals are executed accurately and on time. With familiarity in cloud and on‑premise technologies, you’ll leverage market research, supplier trends, and procurement best practices to drive total cost of ownership improvements and deliver savings. By building strong relationships with suppliers and internal partners—and maintaining excellent organization and communication—you’ll play a key role in keeping critical technology products and services aligned, optimized, and well‑managed across the enterprise. Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

  • Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
  • Skilled in using various computer hardware and software
  • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
  • Skilled in collecting, organizing, visualizing and assimilating data, including turning raw data into meaningful information using data-oriented programming languages and visualization software
  • Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
  • Ability to apply general rules to specific problems to produce answers that make sense
  • Required: High School Diploma or GED
  • Intermediate-level experience, fully functioning broad knowledge in SCM/Technology or related field
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must be at least 18 years of age.
  • Must be able to comply with Company attendance standards as described in established guidelines.
  • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
  • Must have flexibility to work extended hours during the week and weekend, including Company holidays, during quarterly close or special projects
  • Ability to perform work duties from limited space work station/desk/office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Nice To Haves

  • Experience in SAP, Ironclad, or Coupa
  • Understanding of purchase orders and the end-to-end PO processing workflow
  • Experience working with Oracle specifically for invoicing, including navigating common invoicing challenges
  • Familiarity with contract renewals, terms, and recognizing key contractual elements.

Responsibilities

  • Manage on-going demand planning with technology and/ or business Stakeholders for assigned agreements and renewals
  • Negotiate and draft simple contracts for technology products and services to achieve lowest total system cost and savings objectives with limited assistance
  • Manage life cycle for a set of maintenance renewal agreements, related purchase orders and invoices, and provide expertise and mentoring in maintenance renewal processes to other Team Members
  • Collaborate with Internal Customers to gain a solid understanding of business requirements to execute the most appropriate agreement
  • Support implementation of business strategies, facilitate aspects of the sourcing process and closely collaborate with Stakeholders to select and award business to suppliers
  • Use available tools and market research to identify supplier trends, supplier and category sourcing best practices
  • Bring forward opportunities to incorporate into target supplier savings goals and deliver cost savings to achieve best total cost of ownership
  • Develop proficient knowledge in their assigned technology spend categories
  • Perform ethical procurement practices of contracted goods and services which includes compliance with corporate and departmental policies and procedures as well as federal, state and local regulations
  • May perform other job duties as directed by Employee’s Leaders

Benefits

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
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