Assistant Warehouse Manager

Sea To Summit Pty Ltd•Broomfield, CO

7d•$60,000 - $80,000•Onsite

About The Position

The Assistant Warehouse Manager is responsible for selecting, training, and motivating warehouse staff to ensure productivity and quality targets are met. This individual will oversee the day-to-day inner functions of the warehouse, including but not limited to the efficient order flow from the start of the picking process to the time it leaves our building, as well as warehouse organization, inventory control, employee hiring/accountability, training, and the ability to create and improve processes.

Requirements

3+ years of supervisory experience in a warehouse environment and a high school diploma
5+ years warehouse and inventory management experience and 1+ years leading time sensitive warehouse projects
Strong leadership skills to supervise a team of non-exempt employees
Ability to perform tasks under pressure with a positive attitude in a deadline driven environment
Strong organizational, analytical and time management skills
Excellent verbal as well as written communication skills
Ability to work with all levels of company staff
High attention to detail with the willingness to learn, adapt and improve processes & procedures
Ability to supervise, control, manage, instruct and lead others to complete the assigned tasks
Ability to be trained and certified on forklift operations
Proficient computer skills with the ability to use Microsoft Office programs and ability to learn ERP and WMS systems

Nice To Haves

Experience with 5S, and SIX SIGMA a plus.
Experience with Fedex, UPS, and LTL carriers a plus.
Experience with Warehouse Management Systems, SAP, SPS Commerce, and other third party transportation portals a plus.

Responsibilities

Manage the warehouse team with excellent communication and clear direction including daily warehouse meetings, goal setting and process improvement
Monitor order status and prioritize daily picking/packing dispatch with consideration to shipping timelines and internal turnaround standards
Maintains warehouse staff by recruiting, selecting, orienting, and training employees and manages warehouse employees by coaching, counseling, and disciplining employees; planning, monitoring, and appraising performance.
Manage the flow and quality of work to maximize efficiency and minimize overtime
Motivate, organize, and encourage teamwork among your staff to ensure set productivity targets are met; ensures that all the employees are on task and work towards achieving the daily objectives
Work with Shift Supervisors and Warehouse Manager to improve process, ensure orders are error free, meet timelines, and hit operation objectives
Work with Logistics Manager to schedule container deliveries
Validate and pack orders according to business and customer standards
Use 5S and Six Sigma methods to maintain safety, accuracy, and minimize shrinkage
Continually evaluate customer packing/shipping requirements to minimize chargebacks
Work with Customer Service Manager to resolve ongoing order entry issues
Schedule freight pickups for LTL and Small Courier shipments and communicate with our carrier representatives to resolve claims and scheduling of pickups
Follow customer routing requirements and update internal documentation as needed and maintain customer specifications within WMS to ensure routing requirements are followed
Oversight of FIFO within all back stocking locations
Work in tandem with various departments and maintain flexible attitude supporting all the work that helps in achieving organizational goals, along with other duties as assigned
Manage and oversee the various cycle count schedules of all inventory and audit for errors and inconsistencies. Investigate, identify, and reconcile the cycle count discrepancies, i.e., shortages as well as overages
Assist with physical inventory counts and reconciling with WMS
Oversee customer returns processing including accurately documenting returns, ensuring each return is categorized by customer type/product condition, and meeting processing timelines
Ensure that all Quality Control Projects are organized and processed according to the project’s procedures.
Manage, document, and enforce all warehouse safety measures and protocols