Assistant VP Process Optimization

Pennymac • Tampa, FL

7d • $90,000 - $150,000 • Onsite

About The Position

The Assistant Vice President Process Optimization will be the Broker Direct Lending organization’s leader on cost-to-service efforts as well as projects and strategies that improve operational efficiency and customer satisfaction. As the AVP Process Optimization, you will identify opportunities to improve cost-to-service, propose changes and strategies for improvement, and then be responsible for the successful implementation of the changes.

Requirements

• 6+ years of business analysis experience, preferably within the mortgage industry
• 2+ years of experience in an influencing or leadership role
• Mortgage fulfillment and loan data or financial analysis a strong plus
• Demonstrated track record of making analysis-supported recommendations and leading cross-functional change

Responsibilities

• Champion projects and strategies designed to lower cost-to-service
• Collaborate with analytics, finance, change management, and project management teams to identify, quantify, prioritize, and implement strategies and process changes
• Work closely with Broker Direct managers to understand their processes at a detailed level and identify potential opportunities for improvement
• Research and analyze the expense associated with major functions in Broker Direct
• Monitor, quantify and evaluate financial impacts of strategy and process changes and provide regular updates on progress vs. original plan/forecast
• Develop reporting that details the current state of cost-to-service as well as the projected impacts of future opportunities
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed