Case Oversight & Administration Team - Assistant Vice President, Legal Specialist Officer

JPMorganChase•Columbus, OH

About The Position

Help power operational excellence for one of the largest in-house litigation departments in the world. In this role, you’ll be on the front line of litigation support—turning time-sensitive legal service into organized, actionable case files. You’ll partner with attorneys, paralegals, and business stakeholders to ensure the right matters reach the right teams quickly and accurately. If you thrive in a high-volume environment and like solving complex routing and data puzzles independently, this is a strong fit. As an Assistant Vice President, Legal Specialist Officer in the Case Oversight & Administration Team, you support litigation managed by the JPMorganChase Legal Department through case intake, legal document review, escalation research, and matter data management. You will help protect the firm by identifying urgent deadlines, ensuring complete and audit-ready electronic case files, and delivering clear issue summaries and routing recommendations. You’ll also contribute to operational reporting and basic analytics to improve workload management and intake effectiveness.

Requirements

2+ years of relevant paralegal or legal experience (corporate legal, law firm, litigation support, or similar)
Demonstrated ability to triage and prioritize high volumes of time-sensitive work with strong attention to detail
Strong analytical and research skills, including ability to validate facts across multiple sources/systems
Proven experience reviewing and interpreting legal documents (e.g., subpoenas, pleadings, complaints, notices)
Strong organizational and case file management skills, including maintaining complete electronic files and documentation standards
Ability to summarize issues clearly and escalate with concise, action-oriented recommendations
Effective time management and project/task management skills; ability to manage competing priorities and deadlines
Strong written and verbal communication skills, including professional stakeholder interaction
Ability to work independently with sound judgment while collaborating in a team environment
Comfort working across multiple systems/tools and maintaining high data accuracy
Willingness and ability to successfully complete a conflicts of interest clearance review prior to employment

Nice To Haves

Bachelor’s degree, Paralegal Certificate, or equivalent education
Professional paralegal certification (e.g., NALA, NFPA)
Experience supporting litigation intake, service processing, or case management in a corporate or law firm environment
Working knowledge of banking and finance concepts and how they intersect with litigation support
Familiarity with U.S. laws/regulations relevant to the financial services industry
Experience producing operational reporting and basic performance analytics (volume, cycle time, aging, drivers)
Demonstrated ability to contribute to process improvement in a high-volume operations or legal support setting
All candidates for roles in the Legal Department must successfully complete a conflicts of interest clearance review prior to commencement of employment.
Attorneys must be licensed to practice law and a member in good standing or otherwise eligible to practice law in the jurisdiction in which the position is based.

Responsibilities

Review incoming legal documents (pleadings, subpoenas, notices, complaints, filings) and triage for appropriate handling within Litigation
Prioritize documents based on risk, urgency, and time-sensitive requirements (service deadlines, hearings, TROs)
Escalate urgent matters promptly with concise summaries, required actions, and supporting documentation
Research and validate related complaints, customer correspondence, prior matters, and supporting materials to inform intake and referral decisions
Navigate multiple internal and external systems to identify customer relationships, accounts, and related entities associated with legal service
Reconcile conflicting or incomplete data to link documents accurately to the correct matter, party, and case record
Maintain electronic case files, ensuring organized, complete, and audit-ready documentation throughout the case lifecycle
Update matter records with accurate metadata, party details, key dates, and filing history to support case management workflows
Respond to attorney/paralegal research requests by providing concise findings, source documents, and recommended routing/next steps
Apply legal and business knowledge to support risk-aware prioritization and consistent intake decisions
Prepare operational reports and analyze basic metrics (volume, cycle time, aging, escalation drivers) to support process improvement