Assistant Venue Manager | Royal Mail Hotel

Australian Venue Co•Platteville, WI

48d•$85,000 - $90,000

About The Position

Construction is underway at The Royal Mail Hotel with an extensive $12 million renovation, bringing everything old into the new After an extensive renovation, The Royal Mail Hotel is thrilled to reopen its doors this spring! As we embark on this exciting new chapter, we are seeking experienced Assistant Venue Managers to join our team and ensure the smooth day-to-day operations of our beloved local venue. As an Assistant Venue Manager, you will play a crucial role in overseeing the daily operations of the bistro, sports bar and gaming room, ensuring our high standards of service are maintained, and fostering a positive environment for both staff and guests. Your leadership will be essential in managing and motivating the team, ensuring compliance with venue policies, and enhancing the overall guest experience.

Requirements

3+ years in a Management role
Strong food & beverage knowledge
Experience working in a gaming & wagering-based venue
Previous experience working with Ivy and Seven Rooms
Must hold a current RLMV & Approved Managers license

Nice To Haves

CLO desirable but not necessary

Responsibilities

Overseeing the daily operations of the bistro, sports bar and gaming room
Maintaining high standards of service
Fostering a positive environment for both staff and guests
Managing and motivating the team
Ensuring compliance with venue policies
Enhancing the overall guest experience
Presence on the floor during peak service periods, including late nights and weekends
Ability to stocktake and investigate the stock loss
Work with and communicate effectively within a team environment