Assistant Supervisor, Security

The New York Public Library•New York, NY

8d•$68,000 - $70,000•Onsite

About The Position

Overview The New York Public Library consists of four major research libraries and 88 branch libraries located in the Bronx, Manhattan, and Staten Island. NYPL is seeking an Assistant Security Supervisor to maintain an environment that is safe and comfortable for our Library users and employees. The Assistant Security Supervisor is responsible for overall security at NYPL buildings. They will respond to emergencies, perform general security duties, document unusual incidents and serve in relief of the Security Supervisor. They must work as a member of the Security team, act professionally and demonstrate courtesy and respect to all. Must be available to work evening, weekend and/or holiday hours We are looking for someone we can count on to: Own: Performance of subordinate guards and safety of staff and patrons Teach: Underperforming guards proper security techniques Learn: Leadership nuances to improve guard safety and performance Improve: Security Posture by conveying the importance of high standards in the security industry Some expectations for this role are that within: 1 month, this person will: Learn the goals of security leadership Be able to respond to emergency situations 3 months, this person will: Work on building leadership influence and learning the operating systems of security technology devices Be able to conduct investigations utilizing interviewing techniques and available technologies 6 months and beyond, this person will: Develop a personalized leadership style to enhance performance of assigned guards Develop strong relationships with staff, patrons and first responder community

Requirements

Associate’s Degree in related field or 2+ years of additional related experience
Must have a valid New York State Security Guard License
4+ years of prior security, military service or law enforcement experience
Strong verbal and written communication skills
Ability to deal tactfully and effectively with staff and public
Ability to work at any assigned post
Must pass physical examination
Demonstrated ability to exercise alertness and good judgment in cases of emergency
Knowledge of the CCTV system, card access system, access control system and other electronic and physical security systems as needed
Knowledge of the rules and regulations of the library
Ensure guards are adhering to standards set by security leadership and are performing at optimum levels
Assist with recruitment efforts for contract guards
Responsible for performance management for direct reports

Responsibilities

Enforces NYPL’s rules of conduct for all patrons and visitors
Periodically tours building and grounds, examining doors and windows to determine whether they are secure and not tampered with
Identifies and questions unauthorized persons , and requests assistance from security or police if necessary
Ensures that NYPL users, staff and other outside contractors adhere to the rules of security to prevent theft, fire, damage, and personal injury
Provides security presence at special events, including private screenings, parties, etc.
Writes comprehensive incident reports to assist with investigations and to ensure NYPL maintains documentation of all incidents
Reports any unusual conditions or malfunctions in heating, plumbing, electrical or other parts of the buildings mechanical systems to facilities services
Utilize security cameras as part of the security strategy
Works at any assigned post and other NYPL facilities as needed
Fill in for the Security Supervisor when the Security Supervisor is out
Performs related duties as required