Assistant Supervisor, Security

Churchill Downs IncorporatedFlorence, KY
9dOnsite

About The Position

Turfway Park Racing & Gaming is a gaming and entertainment facility located in Florence, Kentucky, featuring over 800 popular, thrilling, state-of-the-art Vegas-style games, sports wagering, restaurant and simulcast room. JOB SUMMARYThe Security Shift Supervisor will be responsible for ensuring the efficient operation of the Security Department during the assigned shift, in accordance with the company’s established policies, procedures, and controls, as well as overseeing warehouse receiving operations for the property.ESSENTIAL DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.  It may be expanded to include other duties and responsibilities deemed necessary.Ensure the safety and security of team members, guests, and property assets. Supervise and monitor security operations to maintain compliance with policies, procedures, and gaming regulations. Delegate authority, assign responsibilities, and schedule officer post rotations. Lead and support recruitment, hiring, onboarding, and retention efforts for security personnel. Conduct performance reviews, coaching, and corrective actions as needed. Develop, evaluate, and train team members, including leading safety and operational training sessions. Investigate incidents, accidents, and guest complaints; prepare accurate reports and documentation. Oversee programs and processes to reduce and control lost-time injuries. Collaborate with management and department heads to address operational needs. Maintain positive relationships with local law enforcement and emergency services. Operate company vehicles and/or equipment when required (valid driver’s license required). Ensure staff compliance with the Emergency Disaster Plan Manual and other safety protocols. Available to work varying schedules, including nights, weekends, and holidays, and to adjust schedule with at least two weeks’ notice when required. Oversee and coordinate the Receiving Attendant’s daily activities to ensure accurate, timely, and secure receipt, inspection, and documentation of all incoming deliveries. Ensure all receiving operations follow company policies, safety guidelines, and inventory control procedures, addressing discrepancies or issues promptly. Other duties as assigned.

Requirements

  • Management abilities demonstrated in managing security operational effectiveness.
  • Maintain interpersonal working relationships among all personnel.
  • Oral and written communication skills.
  • Knowledge of the Emergency Disaster Plan Manual.
  • Willingness to assume overall responsibility relative to the performance of the Security department.
  • Advanced customer service and problem-solving skills.
  • Interact with local law enforcement agencies as required.
  • Knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations, as well as company internal controls, policies, and procedures.
  • Available to work when needed, including weekends, holidays, and nights.
  • 1-3 years of experience as a security officer
  • Able to obtain and maintain a valid Kentucky gaming/racing license

Nice To Haves

  • A 2-year degree in related fields or equivalent work experience is preferred.

Responsibilities

  • Ensure the safety and security of team members, guests, and property assets.
  • Supervise and monitor security operations to maintain compliance with policies, procedures, and gaming regulations.
  • Delegate authority, assign responsibilities, and schedule officer post rotations.
  • Lead and support recruitment, hiring, onboarding, and retention efforts for security personnel.
  • Conduct performance reviews, coaching, and corrective actions as needed.
  • Develop, evaluate, and train team members, including leading safety and operational training sessions.
  • Investigate incidents, accidents, and guest complaints; prepare accurate reports and documentation.
  • Oversee programs and processes to reduce and control lost-time injuries.
  • Collaborate with management and department heads to address operational needs.
  • Maintain positive relationships with local law enforcement and emergency services.
  • Operate company vehicles and/or equipment when required (valid driver’s license required).
  • Ensure staff compliance with the Emergency Disaster Plan Manual and other safety protocols.
  • Available to work varying schedules, including nights, weekends, and holidays, and to adjust schedule with at least two weeks’ notice when required.
  • Oversee and coordinate the Receiving Attendant’s daily activities to ensure accurate, timely, and secure receipt, inspection, and documentation of all incoming deliveries.
  • Ensure all receiving operations follow company policies, safety guidelines, and inventory control procedures, addressing discrepancies or issues promptly.
  • Other duties as assigned.
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