Assistant Supervisor Residential - Snell Farm

Hillside•Town of Bath, NY

9h•Onsite

About The Position

The Assistant Supervisor Residential is a hands-on, first level lead role that acts mainly as a senior level direct care staff member. The Assistant Supervisor Residential partners with a team of skilled professionals, youth, and families to provide services that are family-driven, youth-guided, trauma-informed, and culturally competent in various settings in order to help youth reach their full potential. The individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services. At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year. Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Requirements

High School Diploma or GED required
Minimum 2 years of experience in a residential care setting required
CPR certification required or obtained within 60 days of hire.
Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
Ability to complete all required documentation in timely fashion according to established policies and regulations.
Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).
Demonstrate problem-solving and conflict resolution skills with self and others.
Consistently meet the highest standard for ethical and professional conduct towards all.
Demonstrate the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making.

Nice To Haves

Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

Responsibilities

Create a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for youth receiving services.
Recognize and address challenging student/youth behavior utilizing training provided.
Provide guidance and mentorship to unit staff to ensure proper development, implementation, and documentation of treatment goals and objectives.
Support organization and communication of youth schedules and activities.
Manage and appropriately prioritize how to respond in emergency situations.
Perform the duties of a Youth Care Professional.
Adhere to funder requirements and regulations at all times.
Comply with all Hillside policies, procedures and all applicable governmental laws, regulations and guidelines.
Partner with the Supervisor to delegate tasks in alignment with staff strengths and interests.
Supervise Residential staff, including scheduling and training, in the Supervisor’s absence.
Organize and communicate youth schedules and routines, in the Supervisor’s absence.
Facilitate team meetings and document decision and process changes that occur as a result of meetings, in the Supervisor’s absence.
Ensure a safe and sanitary physical living environment, in the Supervisor’s absence.
Perform other duties as assigned.