Assistant Student Transportation Operations Manager
About The Position
Join our team as an Assistant Student Transportation Operations Manager in our Northland Office, providing pupil transportation, where you'll play a pivotal role in maintaining a safe, efficient, and exemplary transportation department. About Assisted Transportation Assisted Transportation is an industry leader in specialized student transportation, partnering with school districts to serve both general education and students with special needs. With over 25 years of experience, we deliver safe, reliable service through operational excellence, strong district partnerships, and a commitment to accountability. Our fleet is equipped with advanced technology to support safety, efficiency, and performance. We are driven by leadership, professionalism, and high standards — that’s The Assisted Difference. Position Summary The Assistant Student Transportation Operations Manager supports the overall management and daily operations of the student transportation department. Working under the direction of the Student Transportation Operations Manager, this position helps ensure that transportation services are safe, efficient, and reliable. The Assistant Manager provides administrative, logistical, and supervisory support to achieve departmental goals and maintain compliance with company and regulatory standards. The ideal candidate is highly organized, safety-focused, and skilled in managing teams, resolving service issues, and improving operational performance.
Requirements
- High school diploma or equivalent required
- Valid driver’s license
- Experience with transportation operations, including scheduling, dispatch, and fleet maintenance
- Demonstrated ability to supervise, train, and evaluate staff
- Strong communication and interpersonal skills with the ability to work effectively with employees, students, parents, and district personnel
- Proficiency in Microsoft Office, databases, and routing software
- Ability to manage multiple priorities in a fast-paced, team-oriented environment
- Commitment to maintaining confidentiality and adhering to company policies
- Must successfully pass a background check, drug screening, and motor vehicle record review
Responsibilities
- Oversee daily transportation operations, including dispatch and routing support
- Manage driver and aide scheduling, coverage, hours, and overtime in coordination with the Operations Manager
- Maintain effective communication and positive working relationships with district staff, parents, and school personnel
- Supervise and support field staff, including interviewing, training, evaluating, and addressing performance concerns in partnership with HR
- Monitor employee compliance requirements, attendance, and personnel documentation
- Ensure accurate completion of timecards, payroll documentation, and required reports
- Respond to and investigate accidents and incidents, complete video reviews, and file insurance claims as needed
- Support safety initiatives, training programs, and in-service meetings
- Assist with short- and long-term operational planning
- Serve as back-up to drivers, aides, and the Operations Manager as needed, including participation in the on-call rotation
- Perform other duties as assigned
Benefits
- Competitive salary: $55,000 annually
- Health, Dental, and Vision Insurance
- 401(k) with Company Match
- Generous Paid Time Off
- Life Insurance
- Employee Assistance Program
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
