Assistant Store Manager (Sales, Customer Service)

Freeway Insurance Services America•Redwood City, CA

55d•$65,000 - $130,000

About The Position

The Assistant Manager is a driving force behind our business. This exciting leadership role challenges your sales abilities, rewards your achievements, and provides the opportunity to mentor and develop others. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success.

Requirements

A Personal Lines or Property and Casualty license (preferred, but not required - we'll support you in obtaining one)
Bilingual skills in English and Spanish (a strong plus)
Experience in sales or customer service and a passion for helping people
A High School Diploma or GED
Previous experience leading, coaching, and mentoring successful sales teams
Strong ability to build customer relationships and earn trust
Excellent follow-up, organization, and multi-tasking skills
An ambitious, motivated attitude with a desire for growth and advancement
Strong written and verbal communication skills

Responsibilities

Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
Drive results: Assist Store Manager to oversee team performance, track progress, and ensure operational targets are met.
Problem-solve: Handle escalated customer service issues with professionalism and care.
Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system.
Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs.

Benefits

Unlimited/uncapped commission - your earning potential is in your hands
Lucrative incentive sales plans, bonuses and sales contests to recognize your success
No cold calling - we provide a high volume of inbound leads and walk in traffic
Comprehensive paid training and licensing, plus on-going mentorship and development
Recognition-focused culture that celebrates your achievements
Comprehensive benefits package including medical, dental, vision and life insurance
Paid time off to recharge and maintain a healthy work-life balance
Retirement Plan (401k) with company-matched contributions
Fitness Reimbursement - up to $15/month for gym memberships
Employee Assistance Program - confidential support for personal or professional challenges at no cost
Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance