Assistant Store Manager with Food Service (Store# 51643)

Southwest Convenience Stores LLC•El Paso, TX

7h•Onsite

About The Position

OXXO USA is seeking a dependable and energetic Assistant Store Manager with Food Service to join their team at one of their retail locations. This role is responsible for the daily operations and success of the QSR food concept, ensuring it is well-stocked, clean, and provides excellent customer service while complying with health and safety standards.

Requirements

Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance
Food safety manager training
Active Listening
Demonstrating Ongoing Value
Ability to Take Initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays
Must have a form of communication to be reached
Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain QSR image to company standards

Nice To Haves

One (1) or more years’ Experience working in retail environment

Responsibilities

Oversee daily QSR activities to ensure smooth operations
Maintain inventory levels by accurately ordering and monitoring supplies
Ensure the QSR remains clean and organized
Provide exceptional customer service and resolve any issues promptly
Handle financial transactions accurately and efficiently
Develop, lead & support Sales Associates with Food Service
Assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks
Responsible for continued training, education, and development of all employees in the assigned QSR
Help and aid in the recruitment of potential candidates
Manage and resolve customer issues and conflicts in a professional manner
Teach and role model customer service and suggestive selling techniques
Responsible for unloading deliveries, organizing inventory and food supplies