Assistant Starbucks Manager

Albertsons • Colleyville, TX

1d

About The Position

Description Duties and Responsibilities Customer Service & Sales Support Maintains an enthusiastic atmosphere focused on fast and friendly customer service. Assists customers with product suggestions, special orders, and food preparation recommendations. Engages in suggestive selling through telephone, in‑store intercom, and face‑to-face interactions. Answers incoming calls promptly, resolves customer concerns, and escalates to the Store Director when necessary. Beverage Preparation, Production & Equipment Use Oversees and assists with preparation, brewing, and serving of all food and beverage items. Implements proper and efficient preparation, brewing, packaging, and product handling techniques. Brews coffee and tea according to company standards. Operates and maintains all department equipment, including: Coffee grinders, coffee machines, espresso machines Blenders, ovens (conventional & microwave) Food prep utensils, printers, pallet jacks Prepares hot and cold beverages, food items, and specialty drinks to established specifications. Cashiering & Transaction Accuracy Operates electronic cash register accurately. Totals customer purchases, accepts payment, and makes correct change. Maintains strong knowledge of coffee bar layout and workflow procedures. Sanitation, Safety & Department Maintenance Maintains cleanliness, sanitation, and visual appeal of the Starbucks area, equipment, workspaces, and displays. Ensures proper temperatures are maintained during preparation, display, and storage. Ensures department meets all safety, sanitation, and compliance requirements. Staff Leadership, Scheduling & Training Schedules, supervises, directs, and trains department employees to ensure adequate coverage and service levels. Trains employees on store policies, sales processes, and record‑keeping requirements. Identifies high‑potential employees for advancement and provides ongoing coaching. Monitors employee productivity and evaluates performance. Operational Planning & Reporting Plans daily department operations and monitors production processes using company standards and profitability expectations. Prepares sales and inventory reports; assists with physical inventory every four weeks. Understands and performs all opening and closing procedures. Inventory Management & Stocking Controls inventory levels to ensure product quantity, quality, and freshness. Stocks and rotates product, maintains and organizes the cooler, and removes outdated or spoiled items. Ensures accurate code dating for all products within the department. Builds and maintains seasonal and promotional displays. May operate and maintain salad bar, wing bar, or burger bar where applicable. Receiving, Quality Control & Compliance Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Follows required temperature, storage, and packaging guidelines. Processes administrative paperwork and maintains accurate department records. Complies with retail labeling laws, federal/state regulations, company policies, and code‑dating standards.

Responsibilities

• Maintains an enthusiastic atmosphere focused on fast and friendly customer service.
• Assists customers with product suggestions, special orders, and food preparation recommendations.
• Engages in suggestive selling through telephone, in‑store intercom, and face‑to-face interactions.
• Answers incoming calls promptly, resolves customer concerns, and escalates to the Store Director when necessary.
• Oversees and assists with preparation, brewing, and serving of all food and beverage items.
• Implements proper and efficient preparation, brewing, packaging, and product handling techniques.
• Brews coffee and tea according to company standards.
• Operates and maintains all department equipment
• Prepares hot and cold beverages, food items, and specialty drinks to established specifications.
• Operates electronic cash register accurately.
• Totals customer purchases, accepts payment, and makes correct change.
• Maintains strong knowledge of coffee bar layout and workflow procedures.
• Maintains cleanliness, sanitation, and visual appeal of the Starbucks area, equipment, workspaces, and displays.
• Ensures proper temperatures are maintained during preparation, display, and storage.
• Ensures department meets all safety, sanitation, and compliance requirements.
• Schedules, supervises, directs, and trains department employees to ensure adequate coverage and service levels.
• Trains employees on store policies, sales processes, and record‑keeping requirements.
• Identifies high‑potential employees for advancement and provides ongoing coaching.
• Monitors employee productivity and evaluates performance.
• Plans daily department operations and monitors production processes using company standards and profitability expectations.
• Prepares sales and inventory reports; assists with physical inventory every four weeks.
• Understands and performs all opening and closing procedures.
• Controls inventory levels to ensure product quantity, quality, and freshness.
• Stocks and rotates product, maintains and organizes the cooler, and removes outdated or spoiled items.
• Ensures accurate code dating for all products within the department.
• Builds and maintains seasonal and promotional displays.
• Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Follows required temperature, storage, and packaging guidelines.
• Processes administrative paperwork and maintains accurate department records.
• Complies with retail labeling laws, federal/state regulations, company policies, and code‑dating standards.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed