Assistant Starbucks Manager

Albertsons Companies•Irving, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly customer service.
Assist customers by making product suggestions, filling special orders, and offering food‑preparation recommendations.
Engage in suggestive selling through telephone interactions, in‑store announcements, and one‑on‑one customer interaction.
Answer incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when necessary.
Possess full knowledge of all department duties, including preparation, brewing, and serving beverages and food items.
Maintain proper and efficient product preparation and packaging techniques for all Starbucks products.
Operate all Starbucks‑related equipment, including: Coffee grinders, coffee machines, espresso machines, Blenders, ovens (conventional & microwave), Kitchen utensils, scales, printers, and pallet jacks
Brew coffee and tea according to company standards.
Maintain hot and cold food items per temperature and quality guidelines.
Ensure product temperatures are maintained in all stages of preparation, display, and storage.
Operate electronic cash registers accurately to total customer purchases.
Accept various forms of payment and provide correct change.
Ensure proper procedures and workflow for the Starbucks coffee bar layout.
Maintain case cleanliness, sanitation, and visual appeal of all Starbucks displays.
Ensure the cleanliness and safe operation of all Starbucks equipment and the surrounding work environment.
Maintain orderly, stocked, and visually appealing displays, rotating and removing outdated or spoiled products promptly.
Ensure compliance with company sanitation, safety, and cleanliness standards.
Schedule employees to ensure proper coverage and service levels.
Supervise, train, and assign duties to Starbucks team members.
Train employees in store policies, customer service expectations, beverage preparation, and proper record‑keeping procedures.
Identify employees with strong potential and support development toward advancement opportunities.
Monitor employee productivity and evaluate overall performance.
Initiate personnel actions such as interviews, transfers, promotions, and disciplinary steps.
Plan daily Starbucks operations and monitor production processes to ensure efficiency and profitability.
Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
Maintain and organize the cooler and back‑room storage areas.
Manage and control inventory to ensure adequate product quantity, quality, and freshness in accordance with division standards.
Build and maintain promotional and seasonal beverage displays.
Understand and execute all opening and closing procedures for the Starbucks department.
Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
Perform receiving duties including: Breaking down loads, Verifying orders using invoices, Inspecting product quality, Reporting shortages, Stocking and rotating product
Adhere to proper temperature and storage guidelines.
Follow correct packaging and labeling procedures.
Process administrative paperwork and maintain accurate departmental records.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

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