Assistant Spa Manager

Hand & Stone - 13500 Galleria Circle - Austin, TX
7h

About The Position

Hand & Stone Massage and Facial Spa in Bee Cave is hiring for an Assistant Spa Manager The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

Requirements

  • Retail management/sales experience
  • A passion for people and sales
  • High level of enthusiasm
  • Strong organizational/planning and computer skills
  • Ability to promote the health and wellness benefits of both massage therapy and facials
  • Ability to work flexible schedule including days/evenings/weekends/holidays
  • Knowledge and understanding of all spa services and product line
  • Demonstrated ability to balance coaching/mentoring with disciplining

Nice To Haves

  • Experience in selling memberships
  • Experience with a booking system

Responsibilities

  • Oversee and manage the daily operations of a busy spa
  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
  • Demonstrated ability to coach while also taking directive from Spa Manager

Benefits

  • Medical/Dental/Vision
  • 401k
  • Supplemental Insurance
  • Paid vacation
  • Flexible schedules
  • Employee discounts on products and services
  • Employee rewards program/employee referral bonus
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