Assistant Shop Manager

The Historic New Orleans Collection•New Orleans, LA

15m

About The Position

The Assistant Manager of Retail oversees all "back of house" shop and café operations. This position maximizes sales and profitability by managing the maintenance of the Shopify e-commerce store, inventory receiving and counts, technology, and assisting with training and financials. This is a full-time position, Friday to Tuesday.

Requirements

Bachelor’s degree preferred
A minimum of two years of Assistant Manager experience in retail setting
Excellent to Master-level knowledge of working with the Shopify back end, including web design, POS and product entry.
Photography and Web Design knowledge
Exceptional customer service and communication skills, both written and verbal
Familiarity with Microsoft Office, Adobe Suite, and Shopify POS systems
Ability to learn and retain product and HNOC information
Exceptional organizational skills and ability to multi-task
Ability to follow procedures and carry out instructions from the General Manager of Retail
Ability to work as part of a team and collaborate with others as well as the ability to work and solve problems independently

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Research, implement, and maintain software & hardware for e-commerce and, brick-and-mortar POS systems. Assist with training and tech support for staff including off-site events
Maintain e-commerce: design, navigation, product imagery, product placement, growth
Manage inventory entries: from arrival to POS system and website entry
Oversee annual physical inventory count
Report taxes to be paid, UBIT, and inventory counts to finance department
Pull Shopify sales reports for cross-functional departments, as needed
Coordinate with General Manager to submit invoices for inventory and supplies to accounts payable
Assist General Manager with purchasing for the Shop and Café
Re-order merchandise as needed using inventory reports and feedback from Sales Associates
Work on the sales floor as needed (for example, when an associate is on PTO or sick time, high volume days, or for on-site and off-site events)

Benefits

Competitive salary
Medical, dental and vision insurance for employees and dependents (children and opposite or same sex spouse/domestic partners). Medical insurance includes treatment for gender dysphoria.
Life, long term disability, and AD&D insurance
Voluntary additional life insurance, critical illness insurance, and accident insurance
Employee Assistance Program
Flexible Spending Account
Professional development and tuition assistance
Paid parental leave
Paid time off and paid holidays
Gym membership
Parking reimbursement
Work/life balance